The role of the Unit Manager maintains 24-hour responsibility for all aspect of the department. The manager is responsible for managing, directing and planning clinical functions of delivery of care within the unit (s). The manager supervises all nursing staff including clinical coordinators, RN's, ACNA, and monitor techs while functioning as a member of the management team. Standard work will occur Monday through Friday with expectation of rotation to all shifts and days of the week to maintain relationships and clinical standards.
Work assignment is generally unstructured and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.
Contacts are of a non-prescribed nature involving the negotiation and resolution of problems. When exceptional degrees of discretion, judgment, and specialized knowledge are required, the manager must work to carry out the programs and policies of Washington Regional.
Competencies, Knowledge, & Skills
Technical Competence-Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise and maintains credibility with others on technical matters
Integrity/Honesty- Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards to the organization, self, and others; is trustworthy
Team Building-Manages group processes, encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit, and works with others to achieve goals
Conflict Management-Minimizes confrontations, disagreements, complaints, and grievances and resolves them in a constructive manner. Works with staff, higher-level managers, peers, administrative staff, internal and external customers, and local stakeholder groups to generate areas of agreement and joint action
1.Oversite of scheduling
2.Daily patient rounds
3.Leadership rounding/engagement with staff
4.Attend assigned meetings
6.Staff meeting development and
7.Oversight of events in Clarity
8.Delivering disciplinary action up until 3rd point
9.Maintaining continual TJC readiness
Essential Duties & Responsibilities
Responsible for assisting the director with hiring, orienting, evaluating, and supervising the staff.
Responsible for all departmental functions in support of the hospital mission, vision and facility goals.
Meets with staff, and administrative team on a regular basis to solve problems, improve quality and efficiency of patient care
Evaluates personnel, maintaining financial compliance, record keeping and reporting and assists in achieving quality patient care, national patient safety goals and regulatory requirements.
Has oversight of, coordination of care and participates in the professional nursing care of patients within an assigned unit pursuant to the objectives and policies, the nursing process, and established nursing standards
Establishes effective working relationships with all constituencies including patients, patient families, physicians, employees, volunteers, community partners and vendors
Strives to improve and facilitate patient care and satisfaction supported with evidenced based practices.
Identifies the cost-effective systems needed to support the business of the department, taking into account business trends, resource availability and changes in customers.
Assists in creating and implementing QI objectives in areas of nursing and patient safety
Establishes and maintains unit policies and procedures.
Act as an advocate in representation of all nursing staff
Serves as a resource in clinical situations
Expected to resolve problems that arise in the normal course of the work
Provides supervision over the assessment, planning, implementation, and evaluation of patient care in the assigned health care setting
Receives formal and informal grievances and conducts preliminary discussions for settlement when necessary
Issues disciplinary action for employees as necessary
Performs full performance level professional nursing work and enhances professional growth and development through participation in educational programs, reviewing current literature, in-service meetings, workshops, and research
Ensures that program and services meet accrediting standards for the Joint Commission and other accrediting programs
Washington Regional Medical Center