Nurse Manager

The nurse manager is responsible for maintaining a safe environment for staff, patients, and visitors; ensuring that standards of practice and quality of care are maintained; sustaining customer focused care, managing human and financial resources; and aligning the department#s goals with the hospital#s strategic priorities. Promotes individual, peer and departmental accountability to the mission, vision, values and strategic priorities of the organization.

####Assists with the development and modification of goals and objectives for the department

, and assures that the goals are achieved.

####Maintains standards of practice

. Promotes evidenced based care for all patients served by the department.

####Assures compliance with national standards

, professional and regulatory guidelines that govern patient care (e.g., Centers for Disease Control and Prevention, Joint Commission, Centers for Medicare # Medicaid Services)# Provides oversight for department quality improvement activities, and facilities change.

####Actively communicates

, negotiates interdepartmental resources, and plans with other managers to ensure efficient utilization of resources across departments and to provide highest safety, quality and services standards throughout the organization.

####Sustains patient

(person)-centered customer service with a focus on positive patient experience and engagement.

####Develops and monitors processes such as patient flow to assure patient access

, best interests, and satisfaction.

####Provides service recovery as needed

.#Assists with the development and implementation of department staffing plans and clinical workflows. Adjusts staffing plan to patient volumes, needs and staff skill mix in partnership with Practice Manger.

####Supervises clinical staff and assures that standards of performance are met

.# Displays effective performance management in interviewing, hiring, coaching, developing staff, providing counseling/disciplinary action.

####Provides meaningful employee recognition

.

####Fosters a spirit of teamwork and unity among staff that allows for healthy disagreement over ideas

, and effective conflict resolution.

####Promotes diversity

, equity, inclusion and belonging.# Promotes shared governance.# Empowers staff by providing context and framework for employee contribution. #Maintains transparent communication. Appropriately transfers organization information through department meetings, one-on-one meetings, email, IM (Instant Messaging), and regular interpersonal communication.

In collaboration with centralized educators and/or practice management, ensures development of orientation, departmental and staff education plans.# Coordinates appropriate education to meet the plans, including, but not limited to competency evaluation, drills and simulations.#Maintains appropriate clinical competence in supervised areas and has the ability to cover staff when needed, or to staff during times of patient need. Minimum Education:#Graduate of an accredited RN nursing program.# BSN required upon hire or within 2 years of hire, OR BS in another field with 5 years of RN experience.#MSN preferred Minimum Experience:#Minimum 3 years of clinically related experience with progressive responsibility. Teaching experience and/or supervisory experience preferred. Specific Skills, Knowledge and/or Competencies:#Excellent interpersonal and communication skill required.Handles confidential material with maturity, sensitivity and discretion.

####Adapts to stressful situations quickly and effectively

.Functions as a member of a multidisciplinary team.

####Ability to handle fluctuating workloads in a multi

-focused work setting while adjusting scheduling to productivity.

####Demonstrates critical thinking

.Demonstrates ability to delegate appropriately.

####Understands and utilizes principles of superior customer service

.

####Skilled with electronic health records

, #MS word, power point, excel, and access database.

####Data analysis and interpretation skills required

.

####Ability to analyze productivity

, financial benchmarking and budget data.Performs payroll duties in a timely manner.