Nurse Manager, Ambulatory Care Management Services

Greater Baltimore Medical Center Towson , MD 21204

Posted 3 weeks ago

Greater Baltimore Medical Center has an exciting opportunity available for an experienced#RN leader to join our team in the role of#Manager, Ambulatory Care Management Services. Under limited supervision, develops clinical expertise and offers educational programs directed at expanding and enhancing nursing and ancillary staff knowledge and clinical practice related to the care redesign programs and other population health initiatives.# Manages a team of nurse care managers, including behavioral health care managers, to drive the care management work in our PCMH#s. Works collaboratively with providers, practice managers, care managers, care coordinators, and all members of the population health team to plan, implement, and evaluate our performance related to the care redesign program expectations and goals. Directs the process of care for ambulatory care management to facilitate quality, cost effective patient outcomes. Provides oversight of care plan documentation and analyzes care management data to refine care redesign workflows and data/reporting systems. Serves as a key resource to all PCMH practices on. Works collaboratively with internal and external stakeholders including payer and employer groups.# Works with the EPIC team to maximize the efficient use of the EMR. Education Bachelor#s degree required; Master#s degree in Nursing preferred # Experience # A minimum of 3-5 years of related nursing experience with a Master#s degree; or 5-8 years of related experience and a Bachelor#s degree; or equivalent work experience, preferably in a management role including acute care or ambulatory setting. # Skills Ability to effectively direct others and motivate others to meet or exceed goals and objectives Ability to build a high performance, collaborative team Advanced skills in critical thinking and ability to resolve complex problems Skill in data analysis and reporting Experienced in effective change management strategies and tools Clinical skills necessary to implement and evaluate care plans for patients with multiple comorbidities and complex social determinant of health needs Knowledge of nursing and adult educational theories in order to assess, plan, implement and evaluate quality educational programs Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments Analytical ability to solve problems and develop goals, objectives, processes, plans, or procedures Experience using Microsoft Excel Knowledge of Electronic Medical Record (EMR) functionality and flexibility with using multiple EMRs Advanced skill in oral and written communication Licensures, Certifications Must possess current Maryland State license as a Registered Nurse # Physical Requirements Able to perform the physical requirements of the position, which may include activities related to patient care Ability to travel to multiple practice locations Working Conditions Works alternatively in classroom, office or patient care areas with little exposure to excessive noise, dust or temperature

Greater Baltimore Medical Center has an exciting opportunity available for an experienced RN leader to join our team in the role of Manager, Ambulatory Care Management Services.

Under limited supervision, develops clinical expertise and offers educational programs directed at expanding and enhancing nursing and ancillary staff knowledge and clinical practice related to the care redesign programs and other population health initiatives. Manages a team of nurse care managers, including behavioral health care managers, to drive the care management work in our PCMH's. Works collaboratively with providers, practice managers, care managers, care coordinators, and all members of the population health team to plan, implement, and evaluate our performance related to the care redesign program expectations and goals. Directs the process of care for ambulatory care management to facilitate quality, cost effective patient outcomes. Provides oversight of care plan documentation and analyzes care management data to refine care redesign workflows and data/reporting systems. Serves as a key resource to all PCMH practices on. Works collaboratively with internal and external stakeholders including payer and employer groups. Works with the EPIC team to maximize the efficient use of the EMR.

Education

Bachelor's degree required; Master's degree in Nursing preferred

Experience

A minimum of 3-5 years of related nursing experience with a Master's degree; or 5-8 years of related experience and a Bachelor's degree; or equivalent work experience, preferably in a management role including acute care or ambulatory setting.

Skills

  • Ability to effectively direct others and motivate others to meet or exceed goals and objectives

  • Ability to build a high performance, collaborative team

  • Advanced skills in critical thinking and ability to resolve complex problems

  • Skill in data analysis and reporting

  • Experienced in effective change management strategies and tools

  • Clinical skills necessary to implement and evaluate care plans for patients with multiple comorbidities and complex social determinant of health needs

  • Knowledge of nursing and adult educational theories in order to assess, plan, implement and evaluate quality educational programs

  • Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments

  • Analytical ability to solve problems and develop goals, objectives, processes, plans, or procedures

  • Experience using Microsoft Excel

  • Knowledge of Electronic Medical Record (EMR) functionality and flexibility with using multiple EMRs

  • Advanced skill in oral and written communication

Licensures, Certifications

  • Must possess current Maryland State license as a Registered Nurse

Physical Requirements

  • Able to perform the physical requirements of the position, which may include activities related to patient care

  • Ability to travel to multiple practice locations

Working Conditions

  • Works alternatively in classroom, office or patient care areas with little exposure to excessive noise, dust or temperature
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Nurse Manager, Ambulatory Care Management Services

Greater Baltimore Medical Center