Nurse Manager, AC - Children's Consultative Services Of Raleigh And Apex

Duke University Raleigh , NC 27610

Posted 2 months ago

The Private Diagnostic Clinic (PDC) is the faculty physician practice for Duke Health. The PDC owns and operates more than 120 primary and specialty care clinics in 10 North Carolina counties.

PDC: The Private Diagnostic Clinic (PDC) is the world-class, multi-specialty physician practice of Duke Health. The PDC's providers and staff work as a team to provide excellent patient care in more than 120 primary and specialty care clinics located throughout North Carolina. The PDC recruits the top physicians, clinicians and employees, and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect. To learn more, visit:

General Description

Manage and coordinate patient care and personnel needs in the Duke Children's Specialty Services of Raleigh and Cary clinics; Plan, develop, implement and evaluate ambulatory health care services, programs and activites.

Job Duties
1.Manage multi-specialty nursing services delivered within a specific clinic.
2.Manage various personnel actions, including, but not limited to hiring, orientation, performance appraisals, promotions, scheduling, counseling and conducting formal disciplinary conversations with clinical staff.
3.Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff. Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs and achieves desired outcomes.
4.Promote education for patients, patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering.
5.Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.)
6.Collaborate with Health Center Administrator, Medical Director and PRMO Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution.
7.Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.
8.Develop, document, implement and monitor written policies and procedures reflective of the DCSS mission and objectives. Manage clinic in absence of the HCA/PRMO Supervisor; and be available on-call for emergencies involving the facility, staff members and patients.
9.Perform other related duties incidental to the work described herein.

Knowledge, Skills, and Abilities

  • Previous experience supervising clinical staff

  • Clinical Quality Management experience

  • Good Planning, prioritization and time management skills

  • Ability to problem solve

  • Active listener with effective communication skills

  • Ability to identify and recruit top talent

  • Ability to develop and retain talent

  • Ability to show support for staff

  • Effective team building skills

  • Experience with conflict management

  • Ability to motivate and influence staff

Education Requirements/Preferences

BSN required

Experience Requirements/Preferences
3 years of nursing experience

Pediatric experience preferred

Licensure/Certification Requirements

Current or compact RN licensure in the state of NC required.

BLS certification required.

Financial Responsibilites

  • Develop Budget Recommendations

  • Prepare budget requests and written narratives

  • Review expenses against budget

Supervisory Responsibilities
1.Clinical Dietician (1)
2.Medical Interpreter (1)
3.Cardiac Sonographer
7.Nurse Clinician

Minimum Qualifications


Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred.


Three years of nursing experience is required.

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina. BCLS certification required. Nurses hired into leadership positions must obtain a leadership certification within three months of hire. New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Raleigh

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Nurse Manager, AC - Children's Consultative Services Of Raleigh And Apex

Duke University