Nurse Manager (672) Patient Rooms (Pre-Post And Pacu)

JOB SUMMARY: Responsible for the delivery of patient care that promotes safety and well-being of all patients and staff in the patient rooms area. Plans, directs, coordinates and evaluates the overall clinical practices and activities necessary for the patient room area to function on a daily basis. Participates in the development and implementation of policies and procedures. Monitors actual patient care to assess the progress of the preoperative and postoperative process. Communicates any delays preoperatively to surgeons, anesthesiologists, operating room, and registration staff in a timely and accurate manner to ensure optimal use of schedule and patient flow. Maintains open communication with all staff to promote improvement in performance and quality care. Maintains patient rooms budget evaluates the capture of daily charges and maintains accountability for charges for supplies and equipment. Must be able to function in all phases of patient room care as needed to maintain clinical skills and serve as a role model. Must demonstrate advanced knowledge of all phases of perianesthesia care according to ASPAN professional standards of care. Promotes a positive work environment to enhance employee and patient satisfaction. Remains calm and effective in stressful situations and takes initiative in emergency situations. Able to prioritize, organize and multi-task. Participate in the interviewing, hiring, counseling, and termination of employees. Demonstrates strong leadership and professionalism. Must be able to identify, intervene appropriately and resolve problems in a timely and respectful manner. Be able to use leadership skills to promote teamwork by example.

CORE COMPETENCIES

• The Nurse Manager will be responsible for creating an environment of patient-centered care.

• The Nurse Manager performs duties and responsibilities consistent with hospital policies and procedures and in compliance with regulatory bodies and the Indiana Nurse Practice Act.

• The Nurse Manager may provide direct nursing care to patients and/or plan, direct, and coordinate care to a group of patients in collaboration with the Healthcare Team.

• The Nurse Manager works effectively with others consistently demonstrating tact, discretion, diplomacy, and a commitment to teamwork the L.O.V.E Promise.

QUALIFICATIONS:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Surgery Center Accountabilities: Interviews, hires, counsels and supervises training of staff for patient care area. Ensures staff development by providing orientation, regularly scheduled in-service programs and continuing education. Anticipates future schedule and coordinates efficient utilization of staff hours and resources. Plans, directs, coordinates and evaluates overall patient care for optimal results. Proficient as a perianesthesia nurse and able to function as a staff member when needed. Communicates with medical director, physician, coordinators and appropriate staff in a timely, effective manner for any patient care issues or changes in the surgery schedule. Monitors, evaluates and communicates any charging issues or cost containment practice concerns to appropriate staff. Ensures continuity of patient care by communicating with all surgeons, anesthesiologist, OR personnel and other staff any pertinent or abnormal findings. Continually evaluates staff performance informally and formally.

• Self-Awareness: Understands own and others' preferences and is able to adapt behavior according to others' needs. Drives personal development by using a combination of feedback, reflection and humility to gain productive insight into personal strengths and weaknesses. Asks for help and encourages involvement. Listens and responds with empathy

• People Development: Understands own and others' preferences and is able to adapt behavior according to others' needs. Drives personal development by using a combination of feedback, reflection and humility to gain productive insight into personal strengths and weaknesses. Asks for help and encourages involvement. Listens and responds with empathy. Encourages self and others to seek different and innovative approaches to address challenges and opportunities. Facilitates the implementation and acceptance of change within the workplace. Identifies change opportunities. Removes barriers and resistance. Develops others through coaching, feedback, and opportunities. Aligns career development with business objectives to support the development of team and individual skills and abilities. Creates a sense of energy, excitement, and personal commitment to the organization by encouraging team members, rewarding and celebrating superior performance and creating an inclusive culture.

• Achievement Oriented: Drives high standards for Network, team and self accomplishments. Fosters collaboration and includes caregivers in problem solving and continuous improvement. Tenaciously works to meet or exceed challenging goals, and does not allow continuous non-performance. Develops, communicates, and builds consensus for goals that are in alignment with the network. Exercises judgement within defined procedures and policies to determine appropriate action for moderately complex issues.

• Effective Communication: Clearly and concisely conveys information and ideas to individuals and teams by communicating in a focused and compelling way. Transparent, errs on the side of sharing versus withholding. Translates work unit initiatives for team members, linking their work to the broader strategy. Can clearly articulate a firm decision when needed, while simultaneously ensuring team members understand the "Why", the "How" and the "What".

• Decision Making: Assignments are expressed in the form of objectives; makes decisions regarding work processes or operational plans and schedules in order to achieve program objectives established by senior management; consequences of erroneous decisions or recommendations would normally include critical delays and modifications to projects or operations with substantial expenditure of time, human resources, and funds, and may jeopardize future network activity.

• Strategic Thinking: Displays forward thinking to anticipate needs and opportunities, develops strategy and plans, and proactively aligns teams and resources. Analyzes risk and mitigates when possible. Assignments are expressed in the form of objectives; makes decisions regarding work processes or operational plans and schedules in order to achieve program objectives established by senior management.

• Relationship Building: Fosters a work environment that encourages acting with compassion. Creates and protects a high-trust environment by setting an example, advocating for others, and rewarding others for their contributions. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Regularly collaborates work with leadership and others outside of own function or family. Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to develop and maintain a network of contacts, both internal and external to the organization, and assists team members and peers in building their networks. Models and fosters a positive work environment among team members.

• Individuals may not perform all of these duties, or may perform additional, related duties not listed here.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Ability to adapt to a variety of situations, change, and new learnings

• Ability to deliver care in a non-judgmental, compassionate, and nondiscriminatory manner that is sensitive to diversity.

• Ability to deliver care in manner that preserves and protects patient autonomy, dignity, respect, and rights.

• Ability to evaluate factors related to safety, effectiveness, and cost to the outcome of optimal patient care.

• Ability to independently resolve problems

• Ability to problem solve and stay calm under stress.

• Ability to read and comprehend information regarding new procedures, technology, etc.

• Ability to remain objective, prioritize, and anticipate resolution with an optimal outcome.

• Ability to utilize knowledge of physician preferences and expectations.

• Ability to utilize math skills to calculate drug dosages and assess charging accuracy etc.

• Ability to work flexible hours to meet center's needs.

• Ability to work in fast-paced environment with few mistakes.

• Knowledge of perianesthesia nursing, surgical procedures, appropriate interventions, and proper use of equipment.

• Ability to build, motivate and lead high performing team

• Ability to coach/mentor a team

• Ability to communicate effectively both orally and in writing to determine needs of others

• Ability to communicate effectively both orally and in writing with all levels of the organization

• Ability to communicate effectively through public speaking, power point, dashboards, visualizations, and/or other presentations formats

• Ability to communicate effectively with patients, families, staff, and physicians.

• Ability to effectively use interpersonal skills

• Ability to maintain confidentiality

• Ability to model PRIIDE values

• Ability to navigate EMRs

• Ability to think critically and independently resolve problems

• Ability to type efficiently and accurately

• Ability to utilize Microsoft Office Suite

EXPECTED BEHAVIORS:

• Functions professionally under stressful or emergency conditions.

• Able to manage conflict.

• Utilizes effective communication-verbal, non-verbal, written. Active listener.

• Promotes Patients First Behaviors.

• Utilizes time management skills

• Provides opportunities for professional growth and development of the team.