Nurse Case Manager

Nurse Case Manager - CAP DA

Community Alternatives Program for Disabled Adults

Salary Range: $72,369.48 - $94,984.95 / year

This is an exempt (salary) position

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

"Follow Your Calling, Find Your Career"

About Us

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease".

Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations."

Position Summary

Works in a variety of settings coordinating care needs across the healthcare continuum. Incumbents ensure patients receive the most efficient and effective care for their particular condition, allowing for improved patient outcomes. Incumbents understand the system of care delivery for patients and communicate with doctors and specialists making sure services and treatments are delivered timely.

All Registered Nurses employed by the Mecklenburg County Health Department are Public Health Nurses. Public Health Nurses, regardless of official title or classification, may provide nursing services during urgent and/or emergent public health events. These services include, but are not limited to, administration of immunizations for various ages and groups, mass medication distribution, and provision of health services in shelter environments.

Essential Functions

• Utilize professional training and the principles and practices of public health in the provision of health care services to all populations served.

• Serve as a liaison/point of contact between the clinic and the patient/family for education, counseling, and general communication and coordination of care.

• Provide ongoing support to clinical staff and external constituencies to ensure operational success.

• Mecklenburg County Health Department Employees: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.

Minimum Qualifications

Experience:

Minimum of two years of nursing case management experience.

Education:

Bachelor's degree or higher in Nursing from an accredited college. If a degree in Nursing was conferred without a BSN, employment may be possible with the stipulation the incumbent successfully completes course work and exams for Principles and Practices of Public Health Nursing within a year.

Combination of relevant education and relevant experience accepted?: No

Licenses and Certifications:

• Current license to practice as a Registered Nurse (RN) in NC issued by the NC Board of Nursing or another Nurse Licensure Compact State.

• Certification in Basic Life Support for Healthcare Providers (CPR & AED) by the American Heart Association that is valid for at least 90 days after hire. Maintenance of this certification is required and as funds are available may be supported as part of employment.

• Requires a valid North Carolina or South Carolina Driver's License

• Requires County Driving Privileges

• Requires an Annual Motor Vehicle Record (MVR) check required.

Knowledge, Skills and Abilities

Knowledge of

• Nursing techniques with strong nursing assessment skills

• Medical and legal terminology

• Principles of public health and associated laws

• Human anatomy and physiology

• Clinical sanitation and personal hygiene

• Case management principles and standards

Skills

• Supervising and evaluating employees

• Prioritizing and assigning work

• Managing and executing multiple tasks

• Maintaining various confidential records

• Evaluating records to ensure accreditation standards are met

• Using computers and related software applications

• Applying and explaining applicable laws, codes, regulations, policies, and/or procedures

• Exercising judgment and discretion

• Maintaining records and files

Abilities

• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently

• Applied Learning: Assimilating and applying new job-related information in a timely manner

• Building Trust: Interacting with others in a way that instills confidence in one's intentions and those of the organization

• Care Management: Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed

• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided

• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite

Compensation and Benefits

In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match.

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.