Nurse Aide Proctor

JOB TITLE: Nurse Aide Proctor

REPORTS TO: Sr. Nurse Aide Evaluator

DEPARTMENT: Test Center

LOCATION: Miami, FL

JOB OVERVIEW

The Nurse Aide Proctor serves as the face of Prometric in test site locations. These professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people taking life-changing exams.

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, guaranteeing a fair testing experience for all who come through our doors.

This is a part-time position.

RESPONSIBILITIES

• Maintain and apply expert knowledge of Nurse Aide test center policies, practices, and procedures

• Greet examinees and verify identification

• Administer and proctor tests at Prometric-approved Nurse Aide Testing partner sites

• Administer and proctor Certified Nursing Assistant Exam at Prometric-approved Nurse Aide Testing partner sites.

• Continuously monitor candidates as they complete computer-based exams

• Resolve or report candidate issues with urgency

• Secure all computer software in the test center at all times

• Reboot computer servers and reset passwords as necessary

• Report any occurrences outside company guidelines to management

• Ability to be flexible with scheduling locations within 30-60 miles of your zip code based on Prometric testing demands or capacity requirements

AVAILABILITY

Part-time: 1-3 days a week

10-20 hours weekly

QUALIFICATION REQUIREMENTS

EDUCATION

• High School Diploma; On the job proctor experience a plus; College experience a plus

EXPERIENCE

• One to two years of customer service-related or proctor experience desired.

• Familiarity with Microsoft Windows-based computer programs

• Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)

SKILLS

• Ability to travel within a 30 to 60-mile radius of your zip code

• Ability to communicate with candidates effectively and with professionalism and authority

• Ability to learn and apply operational and maintenance instructions, and other job documents

• Ability to write detailed incident reports and correspondence

• Ability to multi-task

PHYSICAL JOB REQUIREMENTS

• Ability to remain in a stationary position for extended periods of time while administering exams

• Ability to perform periodic walk-throughs of the testing environment

• Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring

• Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet