Microsoft Capacity Supply Chain and Provisioning (CSCP) is the engine that powers Microsoft's cloud services. The team is responsible for designing, building and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and responsible for all of the operations needed to run the physical infrastructure including supply chain, hardware, power, security, and workflow teams. We focus on smart growth with an emphasis on automation, data driven engineering, costeffectiveness and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
Cloud Hardware Manufacturing Engineering (CHME) is a team within CSCP that collaborates with Microsoft's suppliers, engineering design teams, business managers, and supply chain managers to ensure that the newest hardware that powers Microsoft's cloud services is available to our customers on-time and at the highest levels of quality. A critical function in this work is the role of the New Product Introduction Engineer. NPI Engineers within CHME ensure that the newest hardware developed by Microsoft is built at our supplier's factories with efficiency, safety, and at the highest levels of quality. NPI Engineers also ensure that our suppliers empower our customers by delivering this hardware on-time to our datacenters around the world. We are looking for a passionate, curious, and high-energy individual to join our team as an NPI Engineer and take part in our vision to empower every person and organization on the planet to achieve more with Microsoft's technology.
Bachelor's Degree in engineering: Industrial, Manufacturing, or Mechanical Engineering
Minimum of 5 years experience in program management of hardware development from design conception to mass production
Degree in Electrical, Industrial, Manufacturing, or Mechanical Engineering
Graduate degree in engineering or an MBA with an emphasis in operations management or supply chain management
Knowledge of the design, function, and manufacture of enterprise hardware installed in datacenters (e.g., servers, racks, networking equipment, cabling, labeling, & etc.)
Ability to analyze and interpret data statistically and to translate statistical data into business narratives that enable executives to make timely and informed decisions
Experience in global supplier management, including Mexico, APAC, and EMEA regions
Fluency in English (written and spoken)
Ability to work independently and collaboratively in a fast-paced environment with patience, curiosity, humility, generosity, dependability, and attention to details
Ability to travel internationally up to 25% in a given year.
Engineering experience in designing and manufacturing the parts and assemblies used in datacenter hardware (e.g., PCBA, sheet metal stamping, injection molding, CPUs, memory, HDD/SSD, assembly, test, & etc.)
Experience in new product development using phase-gate exit criteria
Ability to speak or read in Spanish or Chinese (Mandarin)
Six Sigma or Lean certifications
The role and responsibilities of a NPI Engineer include the following:
Manage the New Product Introduction (NPI) schedules and phase-gate deliverables for CHME throughout the engineering development lifecycle (from concept through production readiness)
Manage NPI hardware builds at our suppliers to ensure that Microsoft's hardware is manufactured at the highest levels of quality and safety and delivered on-time to Microsoft's global datacenters
Provide innovation and creativity in developing new tools and processes that enable Microsoft and our suppliers to scale our growth in deploying NPI hardware with efficiency and predictability
Work with suppliers and program stakeholders to evaluate program risks, to develop risk mitigation plans, and to communicate clearly and persuasively the program risks and mitigation plans to Microsoft executives; this includes risks to schedule, manufacturability, quality, test engineering, and safety
Work with suppliers, CHME engineering teams, and internal stakeholders to implement Lean Six Sigma principals to reduce manufacturing cycle times, reduce manufacturing costs, improve manufacturing quality, improve hardware safety, and continuously improve the business processes used to design and deploy new hardware
Communicate program status to Microsoft stakeholders in a clear and timely manner using written, verbal, and analytic formats.