North America Benefits Lead
US, Texas, Plano
The Benefits Lead will have overall responsibility for the North America region benefits. Administer and communicate our benefits program in the region regarding plan options, policy features, enrollment and other requirements. Ensure company benefit plans follow country or other local jurisdictions laws. You will provide excellent customer service and provide support to employees by phone and email. Partner with the Human Resources team and all other departments on benefit issues, keeping the HR Business Partners informed of client issues. You will report to the Head of Global Benefits.
From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.
About the Role:
Administer different regional benefits programs, which include; Medical, Dental, Vision, Disability, Life Insurance, other benefit plans or accounts, commuter benefits and retirement plans.
Be the main contact for benefit administration activities to ensure accuracy and compliance with laws, policies and procedures.
Stay up-to-date with broader market benefit trends and make recommendations for benefit offering changes to the Benefits leader.
Be the primary contact for several benefit issues such as plan provisions, policy interpretation, procedures, coverage, enrollment eligibility, family status changes, claims, claims appeals procedures, and other benefit matters.
Help with online benefits administration and employee self-service sites. Assume primary responsibility for ongoing use of the site's features and procedures including eligibility management, enrollment management, billing, reporting, and maintenance.
Audit and process monthly vendor billing.
Administer retirement or pension plan, communicate with payroll team, conduct annual non-discrimination testing, process over payments (if needed) as a result of non-discrimination test results, manage the annual audit, and all related communications.
Perform audits to verify integrity of data in Benefits system to match data stored in the People Tools system.
Manage a repository of benefit policies, plan documents, forms, and carrier information.
Partner with benefits broker to resolve customer/vendor issues.
Be a primary contact with benefit vendors regarding ongoing plan administration. Ensure that vendor processes are in place and working properly.
Coordinate the preparation of employee communications.
Maintain the employee benefit files in accordance with internal policies and procedures and with appropriate requirements including ERISA, HIPAA, and DOL.
Establish familiarity with provisions of existing and new federal and state laws to help determine impact on benefit plans and ensure compliance with COBRA, HIPAA, ERISA, Section 125 and regulations.
Evaluate and advise on internal processes to reduce costs and increase efficiency.
Document and maintain administrative procedures for assigned benefit processes.
Manage Open Enrollment process, create communication to employees, review and provide feedback to Broker on updates to benefit handbook, and update Benefits system with new rates and new salaries.
Monitor Benefits System to ensure changes are sent to vendors. Ensure that file feeds are set up and going over correctly.
Manage wellness events and research new practices and trends in employee benefits and wellness.
Manage all leaves and time off plans, processes and payments
Proven professional experience in Benefits Administration including Health and Welfare, NQDC plans, 401(k), workers compensation, leave of absence management experience, and managing and resolving complex Benefit issues.
Successful track record in interpreting complex Summary Plan Descriptions, Retirement Plan documents and Personnel Policies and Procedures and relevant IRS and ERISA Regulations
Strong data analysis skills; the ability to extract and summarize data to make data-backed business decisions
Proficient in HRIS tools. Hands-on experience in HCM systems.
Excellent communication and presentation skills, both verbal and written
Effective interpersonal skills necessary to advise, counsel, recommend and approve actions on a variety of benefits issues
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
US, Texas, Plano