Nonprofit Industry Lead, Tech For Social Impact

The Nonprofit Industry Lead is the industry specialist in digital transformation for the nonprofit sector. You will work with internal and external stakeholders on industry planning, lead planning across different time horizons, and proactively create and sustain relationships with external decision makers and partners. In terms of sales execution, you will assess the needs and industry readiness of customers, use internal resources to deliver value propositions, and conduct research with customers on their markets and opportunities. You will also cooperate internally to communicate strategic business value and support team efforts to identify and engage partners for targeted solutions. Moreover, you will proactively gain and maintain knowledge of industry-relevant solutions and capabilities, and act as an advisor to inform decisions on pursuit or withdrawal.

As part of the Tech for Social Impact (TSI) Industry Solution Engineering team, you will also partner with a team of key business partners across sales, marketing, and business operations, and partner teams to drive both fiscal year planning and execution of Tech for Social Impact Strategy and aligned investment plans.

To excel in this role, you should have a creative mindset, be able to bring clarity to complex situations, and enjoy taking on new challenges. You should have demonstrated skills in leading cross-functional teams, collaborating across organizations, displaying business acumen, and communicating effectively both verbally and in writing, including with senior executives, partners, and customers. This opportunity will allow you to develop your coaching and leadership skills, demonstrate thought leadership at senior levels, and become proficient in delivering successful business outcomes through others.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 10+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience

• OR Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience

• OR equivalent experience.

• 5+ years proven people management and/or leadership experience.

Industry Advisory IC5 - The typical base pay range for this role across the U.S. is USD $122,400 - $216,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $166,100 - $235,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#CELA

Planning and Engagement

• Serves as the industry subject matter advisor in digital transformation for the nonprofit sector. Engages with internal and external stakeholders on industry planning, lending credibility from an industry perspective. Brings a multi-year strategic perspective to TSI strategic planning by identifying where the industry is, and what Microsoft has to offer that is new. Provides thought leadership via focus on broad global industry trends (e.g., emerging customer needs and competition) to activate and evangelize worldwide industry strategies and/or large ecosystem plays.

• Leads multi-horizon planning to outline an approach for industry-oriented solution selling. Creates segment-focused three-horizon roadmaps.

• Proactively continues to build and maintain mutually influential relationships with external senior- and executive-level decision makers and partners. Navigates complex corporate and/or political environments specific to the customer's industry to drive business value-case creation.

Sales Execution

• Identifies needs and industry readiness of customers and influences stakeholders. Leverages internal resources to land value propositions for solutions with customers and solution plays in a repeatable manner.

• Identifies and advances high-impact, high potential repeatable use cases and scenarios for reuse across customers. Envisions product scenarios that do not currently exist to identify and open white spaces.

• Leverages industry expertise to help craft and modify prioritized services and solutions that align with customers' needs and innovation-centered initiatives with an industry narrative.

• Conducts research with customers on their markets and opportunities for implementation of digital technologies. Represents industry perspective in and drives conversations and ideation with customers to create a shared vision and future direction for the integration of Microsoft technology in their organization.

• Contributes to market making business partnerships in the nonprofit sector with multi-year potential.

• Creates and maintains an industry-focused vision with business and technology solution scenarios and services that helps nonprofit organizations accelerate their mission outcomes.

• Collaborates internally to articulate strategic business value from an industry perspective and long-term implications of using Microsoft's products, services, solutions.

• Recognized as a trusted advisor by the nonprofit sector to shape, lead, take action and implement the proposed solutions using a compelling storyline and a financial business case rooted in the nonprofit sector.

• Drives TSI to accelerate new customer transformational business models that reshape the nonprofit sector and advance their cloud maturity.

• Gathers competitive insight and proactively shares insight and impacts.

Collaboration and Partner Management

• Leverages their understanding of and relationships with Business Strategy Leads (BSLs), Business Development Managers (BDMs) and Partner Development Managers (PDMs) to plan, orchestrate and execute, and inform TSI strategy.

• Drives team efforts to identify and engage partners for targeted solutions and articulates the case for developing solutions on top of the Microsoft cloud.

Industry Expertise

• Proactively builds and maintains knowledge of Microsoft's and other industry-relevant solutions and other capabilities. Proactively builds deep knowledge of the nonprofit industry, including trends, policy implications (e.g., privacy, AI), and competitors to act as a subject matter lead and inform decisions on pursuit or withdrawal. Leads communication to provide feedback across the ecosystem on future product trends or sales blockers and to inform TSI strategy leveraging deep industry knowledge to articulate nuances and anticipate gaps.

• Advises and presents at industry communities. Provides recommendations on nonprofit sector strategy and establishes a learning baseline for TSI. Proactively seeks out additional training to build on career competencies, including information that adds to the understanding of customers' businesses, and shares it with team members.