We have an immediate opportunity for a NOC Analyst. This is a long-term assignment in Wilmington, DE.
Monitor and support technical environment. This position receives inputs from an automated system and is responsible for confirmation of the issue, first level resolution, and escalation.
Main Duties and Responsibilities
Monitor production environment availability
Proactively engaged and address incident prior to impact
Perform troubleshooting and escalation of production impacting issues
Complete change tasks by following change management process
Implement code deployments and releases
Complete access administration functions when necessary
Proficiency with ticketing systems (ServiceNow is a plus)
Proficiency with monitoring tools (Nagios, SiteScope, Wily, AppDynamics)
Able to run basic Unix navigation and commands (commands are already written)
Able to follow well documented response procedures and implementation plans
Day Shift. Either Sun to Wed or Wed to Sat
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, and Beacon Hill HR by visiting
We look forward to working with you.
Beacon Hill. Employing the Future
NOC Analyst - DayShift
Beacon Hill Staffing Group, LLC