Nike Factory Store - Lead - Howell, Mi

Nike, Inc. Howell , MI 48843

Posted 3 weeks ago

As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

Responsibilities

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales

  • Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations

  • Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)

  • Seek an ongoing training and education to further develop expertise

  • Assist Managers in conducting formal on boarding and training programs for associates

  • Assist with loss prevention efforts by providing proactive customer service

  • Assist in coordinating work of other associates (but not a formal supervisor)

  • May have keyholder responsibilities

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Nike Factory Store - Lead - Howell, Mi

Nike, Inc.