Night Supervisor

Wawa, Inc. Toms River , NJ 08753

Posted 1 week ago

Job Summary: The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:
1.Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
2.Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
3.Provide direction, motivation, and coaching for associates during the shift.
4.Recognize associates and celebrate accomplishments.
5.Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
6.Administrate check-in of external and internal vendors according to corporate procedures.
7.Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:
1.Ability to work well individually as well as in a team environment
2.Excellent oral and written communication skills
3.Excellent customer service skills
4.Ability to work with little or no supervision
5.Detail oriented and excellent organizational skills
6.Ability to defuse issues using de-escalation and problem solving techniques
7.Proven self-starter with demonstrated ability to make decisions
8.Excellent relationship building and leadership skills
9.Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
10.Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
11.Must be able to lift and carry up to 35 lbs
12.Ability to learn and utilize the store's technology
13.Must have reliable transportation
14.Must be at least 18 years old to be considered for this role
15.Ability to direct others and prioritize tasks

Requirements

Basic Qualifications:

  • High School Diploma or GED equivalent

  • Ability to work 35 40 hours per week

  • Ability to work primarily third shift with an occasional 2nd shift, weekends and holidays, based on business needs

  • Experience leading, developing and selecting teams preferred

  • Experience effectively implementing change and demonstrated results in execution

  • Leadership experience in a fast-paced retail, food service, or fuel environment preferred

  • Experienced in all areas of store operations, including foodservice

  • Proven and consistently demonstrated skills in the following:

  • Exceptional Customer Service

  • Relationship Building

  • Effective Communication

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Merrill Lynch Financial Advisor Development Program Career Night 4/2/2019 Women In Wealth Advisory

Bank Of America Corporation

Posted 3 weeks ago

VIEW JOBS 3/1/2019 12:00:00 AM 2019-05-30T00:00 Job Description: FINANCIAL ADVISOR CAREER EVENT ON 4/2/2019Women in Wealth AdvisoryPLEASE APPLY AND SUBMIT RESUME FOR AN INVITATION!The event will take place:Date: Tuesday, April 2, 2019Time: 6:00 p.m. Sharp! THE FADP PROGRAM SETS YOU UP FOR SUCCESS AS A FINANCIAL ADVISOR Our advisor development program is an award-winning program[1] for professionals who wish to build a wealth management business. You will be a part of a best-in-class training curriculum and new advisor mentoring that has been our strength since 1946. The program is designed to help you come up to speed quickly as a successful financial advisor. We'll help you develop the critical skills and knowledge necessary for establishing a robust wealth management business—acquiring clients, developing relationships, providing tailored strategies and more. You will also be able to use the deep resources and full capabilities of both Merrill Lynch and Bank of America. With our tools, powerful platform and ongoing team support, you can spend more time on what matters most to you and your clients. Our open-door, collaborative culture will give you the type of leadership support you need and the confidence that your firm is always behind you. Compensation and program benefits: * Base salary through the full 43 months with bonus potential * Preparation for registration exams, including Series 7 and Series 66 * Ongoing access to firm and banking partners to meet client needs * Market viewpoints, investment strategies, and model portfolios that help you scale efficiently from a unified Chief Investment Office * Wealth Outlook tools platform to manage clients' goals-based financial strategies What you'll do: As a Merrill Lynch Financial Advisor, you will leverage your Merrill Lynch support team to help your clients pursue and meet their goals. Your responsibilities are, but not limited to: * Developing and/or growing a book of business to meet and exceed pre-defined goals * Effectively sourcing prospective clients * Recommending investment products and services that are suitable for prospects and clients based on their goals * Balancing investment management, sales activities, and new client development * Establishing and maintaining a relationship with the management team to effectively deliver reports and receive mentorship Who you are: You are open-minded and ready to make a career transition to grow as a Financial Advisor. You demonstrate rapid advancement by exceeding goals while adhering to high professional standards and integrity. You are not afraid to take initiative, actively use our resources, and are uncompromising about serving your clients' best interests. You have: * Strong relationship and interpersonal skills * Bachelor's degree or higher About us Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals and businesses. We specialize in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Our advisors help clients pursue the life they envision through a one-on-one relationship committed to their needs. We're here to provide a supportive environment so you can focus on assisting your clients better and deepen relationships. [1] Merrill Lynch's Financial Advisor Development program (FADP), formerly called Merrill Lynch Practice Management Development (PMD) program, won a Gold Award for "Best Sales Training and Performance Program" in the 2017 Brandon Hall Group Sales Performance Awards. Posting Date: 02/28/2019 Location: Red Bank, NJ, 77 BROAD ST (NJ2077), Toms River, NJ, 1415 HOOPER AVE (NJ2415), Freehold, NJ, 4400 US HIGHWAY 9 (NJ2440), Manasquan, NJ, 2504 HIGHWAY 35 (NJ2504), - United States Travel: Yes, 5% of the time Full / Part-time: Full time Hours Per Week: 37.5 Shift: 1st shift Bank Of America Corporation Toms River NJ

Night Supervisor

Wawa, Inc.