Night Supervisor

Wawa, Inc. Orlando , FL 32801

Posted 6 days ago

Job Summary: The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:
1.Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
2.Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
3.Provide direction, motivation, and coaching for associates during the shift.
4.Recognize associates and celebrate accomplishments.
5.Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
6.Administrate check-in of external and internal vendors according to corporate procedures.
7.Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:
1.Ability to work well individually as well as in a team environment
2.Excellent oral and written communication skills
3.Excellent customer service skills
4.Ability to work with little or no supervision
5.Detail oriented and excellent organizational skills
6.Ability to defuse issues using de-escalation and problem solving techniques
7.Proven self-starter with demonstrated ability to make decisions
8.Excellent relationship building and leadership skills
9.Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
10.Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
11.Must be able to lift and carry up to 35 lbs
12.Ability to learn and utilize the store's technology
13.Must have reliable transportation
14.Must be at least 18 years old to be considered for this role
15.Ability to direct others and prioritize tasks

Requirements

Basic Qualifications:

  • High School Diploma or GED equivalent

  • Ability to work 35 40 hours per week

  • Ability to work primarily third shift with an occasional 2nd shift, weekends and holidays, based on business needs

  • Experience leading, developing and selecting teams preferred

  • Experience effectively implementing change and demonstrated results in execution

  • Leadership experience in a fast-paced retail, food service, or fuel environment preferred

  • Experienced in all areas of store operations, including foodservice

  • Proven and consistently demonstrated skills in the following:

  • Exceptional Customer Service

  • Relationship Building

  • Effective Communication

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
RN Night Shift Supervisor

Universal Health Services

Posted 4 days ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the Nation's largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies" and one of the 30 Most Meaningful Companies To Work For in America by Business Insider. University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives. The facility is located on a beautiful 14-acre campus in Orlando, Florida, and includes 112 licensed beds. The Nurse Supervisor, under the direction of the Nurse Manager and Chief of Nursing will plan, direct, and evaluates total patient care and to assume management responsibilities as delegated, in accordance with established policy and philosophy. The Nurse Supervisor will work as a Registered Nurse, and supervises registered nurses and other nursing staff. Essential Core Functions: * Nurse/Patient Relationship: Develops and maintains a therapeutic relationship throughout the healthcare continuum. * Assuring/Improving Quality Care: Facilitates the patient and family's right to receive safe, quality, and cost effective care. Maintains and protects confidentiality regarding all aspects of patient care and information. * Patient/Staff Education: Demonstrates a commitment to meeting the learning needs of patients, families, and Staff. Utilizes appropriate resources to meet those needs and achieve positive patient or Staff outcomes. Assists in creating an environment that promotes educational growth opportunities for nursing peers and colleagues. * Nursing Process: Demonstrates the use of nursing process as a problem-solving model. Demonstrates a mastery of clinical skills related to patient's mental health and physical health needs * Leadership/Collaboration/Professional Development: Demonstrates respect and understanding for peers and other clinical disciplines and participates as an effective member of the patient care team to formulate an integrated approach to care. Demonstrates leadership behaviors and is committed to the development of self and others. Leads staff by example. Benefits: * Challenging and rewarding work environment * Competitive Compensation * Excellent Medical, Dental, Vision, and Prescription Drug Plan * Generous Paid Time Off * 401(K) with company match and discounted stock plan * Career development opportunities within UHS and its Subsidiaries What do our current nurses value at UHS? An environment that puts patient care first. One of the most rewarding aspects of working as a Registered Nurse (RN) is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for leadership development as a Registered Nurse (RN) with UHS. Supportive and responsive leadership. Competitive salary and comprehensive benefits package. * UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. Job Requirements Licensure/Certification: Registered Nurse, CPR certification, or able to complete certification. Experience: Prefer experience in a psychiatric facility of rehabilitation program. Supervisory Experience required Education: Graduate of accredited school of nursing. Physical Requirements: Must be able to lift and carry up to 50 pounds. Requires full range of body motion including handling and physical restraint of residents. Ability to perform CPR and First Aid Universal Health Services Orlando FL

Night Supervisor

Wawa, Inc.