Night Supervisor

Wawa, Inc. Bellmawr , NJ 08031

Posted 2 months ago

Job Summary: The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:
1.Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
2.Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
3.Provide direction, motivation, and coaching for associates during the shift.
4.Recognize associates and celebrate accomplishments.
5.Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
6.Administrate check-in of external and internal vendors according to corporate procedures.
7.Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:
1.Ability to work well individually as well as in a team environment
2.Excellent oral and written communication skills
3.Excellent customer service skills
4.Ability to work with little or no supervision
5.Detail oriented and excellent organizational skills
6.Ability to defuse issues using de-escalation and problem solving techniques
7.Proven self-starter with demonstrated ability to make decisions
8.Excellent relationship building and leadership skills
9.Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
10.Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
11.Must be able to lift and carry up to 35 lbs
12.Ability to learn and utilize the store's technology
13.Must have reliable transportation
14.Must be at least 18 years old to be considered for this role
15.Ability to direct others and prioritize tasks


Basic Qualifications:

  • High School Diploma or GED equivalent

  • Ability to work 35 40 hours per week

  • Ability to work primarily third shift with an occasional 2nd shift, weekends and holidays, based on business needs

  • Experience leading, developing and selecting teams preferred

  • Experience effectively implementing change and demonstrated results in execution

  • Leadership experience in a fast-paced retail, food service, or fuel environment preferred

  • Experienced in all areas of store operations, including foodservice

  • Proven and consistently demonstrated skills in the following:

  • Exceptional Customer Service

  • Relationship Building

  • Effective Communication

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Facilities Maintenance Supervisor


Posted 4 weeks ago

VIEW JOBS 3/20/2019 12:00:00 AM 2019-06-18T00:00 Facilities Maintenance Supervisor Bellmawr, NJ * Full-time Curaleaf is a leading vertically integrated medical and wellness cannabis operator in the United States. Headquartered in Wakefield, MA Curaleaf is committed to being the industry's leading resource in education and advancement through research and advocacy. Curaleaf has a presence in 12 states, owns and operates 42 dispensaries, 12 cultivation sites and 10 processing sites. Curaleaf leverages its extensive research and development capabilities to distribute cannabis products in multiple formats with the highest standard for safety, effectiveness, consistent quality and customer care. Job Description The Curaleaf NJ, Inc. Facilities Supervisor, will report to the Facilities Manager. He/She will be responsible to ensure that our production and retail facilities are maintained to the highest standards. Because our facilities and locations are diverse with new construction and new equipment he/she will assist in being responsible for overseeing the physical condition and ensuring that the facilities are maintained and are operating to the highest standard possible. Under the direction of the Facilities Manager you will work with employees, managers, contractors, vendors and suppliers. You will be expected to diagnose, repair and manage service contractors. You are accountable for all aspects of facilities management including compliance with standards of operations and administration, the protection of company assets, and adherence with all company policies. Job Duties and Responsibilities * Assist in managing, directing and coordinating the activities of contracted personnel or third parties who are providing services or performing work at the Curaleaf NJ, Inc facility * Assist in ensuring the adherence to project scope, safety requirements and prescribed procedures * Must be highly competent in small appliance repair: eg: toasters, warmers, fryers, grills, * Experience with minor electrical, refrigeration, HVAC is expected * Roof tops and all gutter systems must be kept clean and check regularly * All drain lines and drip pans for dehumidification and HVAC systems in cure, dry and cultivation rooms must be keep clean and disinfected regularly * All dehumidification and HVAC equipment must be kept clean on all surfaces inside and outside the unit, especially in the veg and grow rooms * Works with the Facilities Manager to develop a maintenance plan under the direction of the Operations Director/Cultivation Director for all dehumidification and HVAC equipment. Including but not limited to filter changes and scheduling regular service calls * Manages and inspects buildings and evaluates use of space and facilities; including the detection of existing or potential accident and health hazards, determining corrective or preventative measures where indicated, and follows up to ensure measures have been implemented * Analyzes and monitors facilities' systems – mechanical, HVAC, lighting, security and other building systems for proper and safe operations, proper maintenance practices and potential cost savings. * Responds to facility and equipment alarms and system failures * Communicates project statuses daily to the Facilities Manager * Works within the budget provided by the Facilities Manager to maintain a cost effective and efficient operation of all building systems * Assists in overseeing scheduling of preventative maintenance, contracted maintenance and general maintenance with minimum disruption of building services * Maintain OSHA compliance in all facilities * Understand the engineering design and operation aspect of each building system * Respond quickly to emergency situations (such as fire, evacuation, equipment failures, etc.) * Assists in performing regular site visits to evaluate facility conditions and identify potential repairs and facility maintenance projects at the direction of the Facilities Manager * Coordinates with the Facilities Manager for inclement weather preparations * Maintain exceptional appearance of Curaleaf NJ's physical buildings and grounds * Performs other duties as assigned and aids co-workers as directed by owner/operator * Must have experience in small equipment repair, electrical, refrigeration, and plumbing * Must have general knowledge of all other construction disciplines Education and/or Work Experience Requirements: * Bachelor's degree preferred * Minimum of 3-5 years' experience in facilities operations and management * Strong work ethic, team participation, service skills and excellent oral and written communication * Innate desire to achieve success * Ability to critically think and problem solve without direction * High level of integrity Language Skills Must be able to communicate clearly and effectively, both verbally and in writing. Must display professional telephone etiquette and be able to interact and communicate effectively with individuals at all levels of the organization. Ability to effectively present information in one on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry our instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 100 or more pounds and regularly move up to 50 pounds. The noise level in the work environment is normal. EOE Curaleaf Bellmawr NJ

Night Supervisor

Wawa, Inc.