Night Supervisor

Wawa, Inc. West Palm Beach , FL 33409

Posted 2 months ago

Job Summary: The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:
1.Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
2.Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
3.Provide direction, motivation, and coaching for associates during the shift.
4.Recognize associates and celebrate accomplishments.
5.Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
6.Administrate check-in of external and internal vendors according to corporate procedures.
7.Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:
1.Ability to work well individually as well as in a team environment
2.Excellent oral and written communication skills
3.Excellent customer service skills
4.Ability to work with little or no supervision
5.Detail oriented and excellent organizational skills
6.Ability to defuse issues using de-escalation and problem solving techniques
7.Proven self-starter with demonstrated ability to make decisions
8.Excellent relationship building and leadership skills
9.Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
10.Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
11.Must be able to lift and carry up to 35 lbs
12.Ability to learn and utilize the store's technology
13.Must have reliable transportation
14.Must be at least 18 years old to be considered for this role
15.Ability to direct others and prioritize tasks

Requirements

Basic Qualifications:

  • High School Diploma or GED equivalent

  • Ability to work 35 40 hours per week

  • Ability to work primarily third shift with an occasional 2nd shift, weekends and holidays, based on business needs

  • Experience leading, developing and selecting teams preferred

  • Experience effectively implementing change and demonstrated results in execution

  • Leadership experience in a fast-paced retail, food service, or fuel environment preferred

  • Experienced in all areas of store operations, including foodservice

  • Proven and consistently demonstrated skills in the following:

  • Exceptional Customer Service

  • Relationship Building

  • Effective Communication

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Registered Nurse (Rn) Inpatient Psych Full Time Night

HCA

Posted 6 days ago

VIEW JOBS 4/12/2019 12:00:00 AM 2019-07-11T00:00 Registered Nurse (RN) Behavioral Health Inpatient Adult Full Time Night 7p-7a .9 JFK North West Palm FL Facility Description: JFK North Campus, formerly West Palm Hospital, located in the heart of West Palm Beach, is a 250-bed acute care facility with over 30 years' experience in providing the highest quality of care to our community. Conveniently located right off I-95, and equipped with large private rooms, soothing environments and technologically advanced medical equipment, our comprehensive service offering not only establishes JFK North Campus as a premiere, full-service hospital but makes certain that our highly trained and caring staff is prepared to address the healthcare needs of those we serve. JFK North Campus has been named one of the nation's top performers on key quality measures by The Joint Commission for the Accreditation of Healthcare Organizations, the leading accreditor of health care organizations in America. Only 14% of the nation's hospitals receive this honor. Additionally, our stroke program holds a Gold Seal of Approval from the Joint Commission and has earned the American Heart Association/American Stroke Association "Get With The Guidelines - Stroke Gold Plus Performance Achievement Award." These distinctions are a direct result of our physicians and employees' commitment to clinical excellence. JFK North Campus is a member of the nation's leading provider of healthcare services, Hospital Corporation of America. HCA Ranks on Fortune's list of Most Admired Companies for three consecutive years. In addition, HCA has also been named one of Ethisphere's World's Most Ethical Companies for seven consecutive years. Join our tradition of excellence! Benefits: We offer a generous compensation package for Full-time and Part-time including: vacation, 401k, and Medical Insurance. work as a team with the same RN and tech length of stay 3-4 days Pass medication Work in Treatment mall with different services Facilitate Group sessions Notify Physicians of changes https://www.youtube.com/watch?v=NeyFcJ41Pbo&list=PLhYrSpTT0Fhl1xFbNlhb_m2CgRMvHnIU0 POSITION REQUIREMENTS Education: Graduate from an accredited school of nursing preferred Experience: Related acute care experience preferred Other Qualifications FL RN Licensure, or Recognized Compact Licensure (subject to Florida State Licensing Requirements,including/not limited to ongoing Eligibility and duration provisions Current American Heart Association Basic Life Support card (BLS). Current American Heart Association Pediatric Advanced Life Support (PALS) certification Current American Heart Association Advance Life Support (ACLS) certification or obtain within 90 days of hire CPI is required HCA West Palm Beach FL

Night Supervisor

Wawa, Inc.