Night Stock Manager

Hy-Vee Newton , IA 50208

Posted 1 week ago

Job Title: Night Stock Manager FLSA: Non-Exempt

Department: Grocery Revision Date: 03/2009

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Supervises Night Stock employees. Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers;

Positions that Report to you: Night Stock Crew

Primary Duties and Responsibilities:

1.Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.

2.Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

3.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

4.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

5.Makes an effort to learn customers' names and to address them by name whenever possible.

6.Assists customers by: (examples include)

  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.

7.Answers the telephone promptly and provides friendly, helpful service to customers who call.

8.Orders products from warehouse; pre-orders, orders from grocery to dock, pre-orders for grocery, non foods, and supplies; orders for departments from the lists provided by department and frozen; walks store and reviews for needs; prepares per-orders and orders them, coordinates work with assistant managers, and assigns duties to part time employees.

9.Supervises night stock crew; assigns work duties and holds consultations with employees.



  1. Supervises and directs assistant managers, departments, and custodian crews.

  2. Coordinates CARS system; set up, inventory each section of sub dock, understock and back stocks, sets triggers for reordering, maintenance on system, removes damage and mix picks, removes inventory used by departments from grocery, and generates order and reviews it.

  3. Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sorts items from pallets to like items from the warehouse as necessary.

  4. Checks in vendor deliveries piece by piece (example: Lomar Check in, bread, chips, etc.) Supervises drop shipment and direct store deliveries.

  5. Writes schedule for night stock.

  6. Monitors time-off requests, vacation requests, and sick call-ins.

  7. Reviews and monitors weekly overtime hours.

  8. Trains new employees for facing pull downs, order tags, UPC's, checking, sacking, stocking, etc.

  9. Trains supervisors on handling registers, Customer Service, and department services.

  10. Monitors productivity and reviews individually with crew members.

  11. Understands and troubleshoots the repair of store equipment including electrical and cash register systems, coolers and compressors, machine room, display cases, etc.

  12. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  13. Adheres to company policies and individual store guidelines.

  14. Reports to work when scheduled and on time.


Secondary Duties and Responsibilities:

1.Runs back stock and understock; cereal, paper juice, fills holes as needed.

2.Assists with customer service; check out, checking, sacking, and carry outs; customer service; cash accountability, day end reports, closes registers; opens registers for new days business; handles and satisfies customer issues in person and on phone.

3.Meets with crew members weekly or as needed.

4.Sets and resets new items and tags, and prices as needed.

5.Sets in-store specials for prior ad items; sets the price using cost plus percentage for the section (or leave it as the ad price); tags items and raises prices when supply is gone.

6.Supervises produce and frozen food trucks while unloading, ensures items are put in proper coolers.

7.Assists in other areas of store as needed.

8.Performs other job related duties and special projects as required.

Supervisory Responsibilities:

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. Selects new employees and acts on employee problems. Has the authority to recommend the transferring/promoting, disciplining, and discharging of employees, along with recommending salary increases.

Education and Experience:

High school diploma or equivalent experience. Three to five years of similar or related work experience.

Physical Requirements:

  • Must be able to physically perform heavy work, including exerting up to 100 pounds of force occasionally, as well as in excess of 100 pounds of force to move objects.

  • Visual requirements include: ability to see detail at near range with or without correction.

  • Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling talking, hearing and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

  • Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.

  • Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.

Working Conditions:

This position is occasionally exposed to noise, vibrations, equipment movement hazard, chemicals/solvents, and frequently exposed to dirt.

Equipment Used to Perform Job:

Telexon ordering unit, computer, compressor, C.A.R.S. system, power jack, compactor, check register, fork lift, scales, Tomra machines, two wheeler, and box cutter.

Financial Responsibility:

Cash registers, pre-orders and regular orders, inventory, CARS system and its orders, pricing items/books, and received deliveries.

Contacts:

This position has daily contact with suppliers/vendors and customers.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager In Training Retail

Love's Travel Stops & Country Stores, Inc.

Posted 1 week ago

VIEW JOBS 7/31/2020 12:00:00 AM 2020-10-29T00:00 Address: 4400 S. 22nd Ave. E. Newton, IA, 50208 Operations Manager Working at Love′s as an Operations Manager is a very different job. We work hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators and allow you to manage all aspects of your location. With a growing organization, the opportunities for career growth are endless. There′s no better time to join Love′s! Our Managers Go Beyond the Call of Duty Operations Managers are in a unique position. You are not only involved in the store, but the restaurant and tire care operations too. You′ll ensure our teams are focusing on the customer in everything we do. Sometimes it′s just a smile, other times it will be listening to their feedback and adjusting accordingly. Customers come back because of your team′s performance! When you persevere, we all are rewarded. We have a lot to offer. * Competitive Salary * Quarterly Bonus * Love′s Shares Profit Sharing * 401(K) Savings Plan * Group Health Plan including Life Insurance * Dental Benefits * Vacation What to expect. You will run the store, restaurant and tire care concepts in a Love′s Travel Stop location. You′ll be working in a fast-paced environment. One moment you′ll be in the store, the next minute you may be helping out in the tire care, and then jumping on the line to help out in the restaurant. It will be your job to make sure we promote sales growth through merchandise execution, ensuring your teams are well trained and delivering world-class service in the location to deliver on "Clean Places, Friendly Faces." To get started, we have to ask a few questions. If you′re good with our requirements, we′d really like to hear from you. * Can you work flexible shifts-including nights, weekends, and holidays? * Do you have 2 or more years in retail, travel stop or c-store, big box, grocery, or department store management experience? * Do you have 2 or more years′ experience managing operations with an annual sales volume of $2 Million + in sales? * Do you have 2 or more years′ experience effecting and deciphering budgets and P&L statements? * Do you have 2 or more years′ experience supervising and training 5-10 employees? * Do you have a valid Driver License? * Are you considered to be at an intermediate level with computer skills including Microsoft Office, Outlook, Word and Excel? Join us on the Road to Success. We want everyone who joins the Love′s family to succeed and we mean that! Our Road to Success Program was created for you. We provide leadership and management skills training and full apprenticeships for those just starting out. Once you′re a manager, the training goes even further with a two day workshop at Love′s University. There you′ll experience dynamic days with other managers and leaders, including our CEO Tom Love and senior executives. Our Road to Success program is such a valuable experience for career growth and for you personally, we wish the whole country could participate. Find out why our managers love to work at Love′s! Fill out your application today to get started. Job Function(s): Store Leadership Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and "Clean Places, Friendly Faces." We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes: * Gemini Motor Transport, one of the industry's safest trucking fleets * Speedco, the light mechanical and trucking service specialists * Musket, a rapidly growing, Houston-based commodities supplier and trader * Trillium, a Houston-based alternative fuels expert Love's Travel Stops & Country Stores, Inc. Newton IA

Night Stock Manager

Hy-Vee