Arcelormittal Portland , TX 78374
Posted 2 months ago
Under general supervision of the Security & Emergency Manager, the Security Dispatcher will be responsible for monitoring the overall safety of the on-site voestalpine Texas LLC personnel and contractors by following procedures and guidelines put in place by voestalpine Texas LLC. The person will be trained to comply with ArcelorMittal Texas HBI FSP and 33CFR105.
Tasks and Responsibilities
Knows, understands, and follows all Safety and Environmental policies, procedures and requirements.
Operate a multi-line telephone console system
Operate an alerting system and translate appropriate codes to the right on site personnel
Use and monitor radios, phone or computers to send crews, vehicles or other field units to appropriate locations in the event of an emergency
Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes
Ask vital questions and provide pre-arrival instructions for emergency calls
Receive and respond to a variety of emergency and non-emergency services and complaints
Ask questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other personnel in the plant
Prioritize, coordinate, notify, and dispatch the appropriate personnel
Identify appropriate number and type of equipment or apparatus to dispatch
Enters and modifies information into computer databases hourly or as directed by supervision
Monitor and respond to a variety of technical systems and alarms
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries received 24/7
Ask vital questions and provide pre-arrival instructions for emergency medical calls
Process in new or returning visitors into the database and ensure safety procedures are enforced before visitors enter into the facility
Receive and dispatch orders for products or deliveries
Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment
Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
Prepare daily work and run schedules
Receive or prepare work orders
Prior experience a plus on reporting incidents to Department of Homeland Security, Customs Border Patrol, TCEQ, OSHA, GLO, HALO Flight
Familiarity with wireless emergency notification paging software
Ability to communicate effectively with Emergency Response Team members to facilitate emergency personnel into the right area during an incident
Enforcing and monitoring access control into the facility
Oversee all communications within specifically assigned territories.
Monitor and operate security monitoring systems to review incidents as requested by supervision
Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information
Monitor weather patterns and report any pending inclement weather to the Security Manager
Performs other duties assigned as needed
Qualifications
High school diploma or GED
Have a minimum of 2 years of proven experience as a dispatcher
Proficient in MS Office Suite (Word, Excel & PowerPoint).
Must have the ability to effectively communicate in English, verbally and in writing. Skills will be used to produce quality reports and thorough instructions and directions
Have the ability to work inside as well as outside in all weather conditions
Be able to sit and stand for long periods of time
Must have reliable transportation to and from work
Must have or be able to obtain a TWIC-card
Basic First Aid Certificate required
EMR/EMT preferred
Arcelormittal