Night Guest Laundry Attend-Pt-102020

Extended Stay America Cypress , CA 90630

Posted 1 week ago

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Ability to read and speak English proficiently and interact with guests and law enforcement.

  • Ability to read and interpretand documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to write routine reports and correspondence.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

  • Ability to apply good judgment at all times.

  • Ability to deal with problems involving a few concrete variables in standardized situations.

  • Ability to understand and follow guidelines, procedures and company standards.

ENVIRONMENTAL JOB REQUIREMENTS

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  • While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

  • Associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS

  • High School Diploma or General Education Degree( GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

POSITION PURPOSE AND SUMMARY

The night guest laundry attendant position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures. The position is also responsible for completing all laundry responsibilities while ensuring that all safety and security procedures are in place in accordance with company guidelines for all associates and guests.

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.

  • Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures.

  • Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattress pads and shower curtains.

  • Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging.

  • Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards.

  • Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards.

  • Job function to include periodic tours of the property to ensure safety and security of all associates and guests. Report all safety and security issues directly to the manager.

  • Compliance with all safety and security policies and procedures

OTHER DUTIES

  • Assisting to clean any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate break room, guest laundry, fitness room, vending areas, stairwells and common areas.

  • Responsible for maintaining overall hotel cleanliness

  • And any other duties as requested by the management team.

  • Utilize the property management system to check in guests and check out guests and or provide any guest requested or law enforcement assistance.

  • The typical shift for this position will occur between 11:00pm and 7:00am*

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Representative Night Cypress

24 Hour Fitness Worldwide, Inc.

Posted 2 weeks ago

VIEW JOBS 3/7/2019 12:00:00 AM 2019-06-05T00:00 LOCATION 4951 Katella Avenue Cypress CA 90720 At 24 Hour Fitness we are committed to our mission of helping people—team members and members alike—to become the best version of themselves. We’ve changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. We’re looking for committed and dedicated individuals to help grow our business, so that we can share the promise of 24 Hour Fitness with more people. Description : The Service Representative Night (SRN) provides customer service support to the club members and guests. + Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well maintained club, and executing the team member basics of being on time and complying with the dress code + Responsible for assisting and directing members/guests + Monitoring incoming inquiries and ensuring proper check in procedures are followed Essential Duties & Responsibilities : + Member Check in/Customer Service + Greet all incoming members + Answer all incoming inquiries and obtain appropriate information to direct/transfer calls or take messages + Handle member service issues to include: Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments, etc. + Keep front desk area and lobby clean, clutter free, and orderly/organized + Clean and organize lobby, and weight and cardio rooms + Record equipment, facility, and janitorial issues on the Maintenance Logs + Inventory Front Desk supplies including first aid kits, and report to Operations Manager when supplies are low Qualifications : + Preferred prior overnight shift experience + Must have 6-12 months experience in customer service function + Experience operating multiple phone lines preferred + Basic Computer Skills Certifications / Educational Requirements : + High School Diploma or GED required + Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization (within 60 days of employment) Physical Requirements : + While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels, and reaches with hands and arms + Frequently required to lift and/or move up to 25 lbs. _This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant._ FUNCTIONAL GROUP Operations FULL-TIME Part-time 24 Hour Fitness Worldwide, Inc. Cypress CA

Night Guest Laundry Attend-Pt-102020

Extended Stay America