Night Guest Laundry Attend-Pt-102020

Extended Stay America Westminster , CO 80035

Posted 2 months ago

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Ability to understand and communicate in English proficiently to interact with guests and associates.

  • Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned.

  • Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to complete routine reports and correspondence.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

  • Ability to apply good judgment at all times.

  • Ability to deal with problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

  • While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.

  • Frequently required to bend and position self to access low areas.

  • Frequently required to lift and/or move laundry and dishes up to 25 pounds.

  • Occasionally must be able to push/pull carts weighing up to 50 lbs.

  • Occasionally required to traverse heights and remain stabilize while doing so.

  • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).

  • The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock.

  • The work environment will typically be at moderate to loud noise levels.

  • The associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS

  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

POSITION PURPOSE AND SUMMARY

The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.

Watch A Day in the Life video for Night Guest Laundry Attendant, https://vimeo.com/showcase/5180017/video/347336392

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.

  • Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures.

  • Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains.

  • Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging.

  • Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards.

  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.

  • Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards.

  • Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards.

  • Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

  • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.

  • Responsible for maintaining overall hotel cleanliness.

  • And any other duties as requested by the management team.

The typical shift for this position is 11:00pm to 7:00am

BENEFITS

  • Vision Insurance

  • 401(k) Savings Plan

  • Employee Assistance Program (EAP)

COMPENSATION

For Colorado Applicants Only: To view pay range information for the position; please click on the following link: https://recruiting.adp.com/src/ColoradoEqualPayforEqualWorkAct.dbprop?x=y&oemID=RTI_1218301&siteLive=false&_ext=pdf

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Night Auditor

HEI Hotels & Resorts

Posted 2 weeks ago

VIEW JOBS 7/10/2021 12:00:00 AM 2021-10-08T00:00 About Us Recently renovated and ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as abundant outdoor recreation afforded by the Rocky Mountains. Our Vision is to be the premier employer in the hospitality sector between Denver and Boulder. We recently received the AAA 4 Diamond rating, and we offer free meals to our associates as well as monthly employee appreciation celebrations, incentives for excellent customer service, and discounted hotel stays. Apply today and join an outstanding hotel focused on providing the highest quality of hospitality to our guests! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. $15.25/hr. Sign-on bonus! Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. HEI Hotels & Resorts Westminster CO

Night Guest Laundry Attend-Pt-102020

Extended Stay America