Night Auditor - West Bay Casino & Resort

Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.

Night Auditor (Hotel)

As a Night Auditor for Traditions Hospitality Group, you'll play a vital role in ensuring the smooth operation of our hotel during the night hours. Your attention to detail and ability to handle financial transactions accurately will contribute to providing exceptional service to our guests.

Essential Functions and Responsibilities:

• Conduct night audit procedures to reconcile daily revenue, prepare reports, and balance accounts.

• Perform front desk duties, including check-in, check-out, and assisting guests with inquiries and requests.

• Handle guest inquiries, requests, and complaints with professionalism and efficiency.

• Ensure the security of the hotel premises during the night shift, including monitoring surveillance cameras and performing routine security checks.

• Assist with the preparation of breakfast and other guest amenities as needed.

• Collaborate with other hotel staff and departments to ensure guest satisfaction and resolve any issues that may arise.

• Maintain cleanliness and organization at the front desk and lobby area.

• Adhere to company policies and procedures regarding guest privacy and security protocols.

Required Qualifications:

• Must be at least 18 years of age.

• Must be able to pass a background check.

• Must be able to obtain a Gaming license (if applicable).

• Availability to work nights, weekends, and holidays.

• Previous experience in hotel front desk operations or a related field preferred but not required.

• Attention to detail and ability to handle financial transactions accurately.

• Excellent communication and customer service skills.

• Positive attitude and willingness to work independently during night shifts.

Working Conditions and Physical Effort:

• Stand, walk, and sit for extended periods.

• Lift and carry light to moderate loads.

• Exposure to various weather conditions when performing outdoor duties.

• Moderate physical effort required.

• Occasional exposure to mild to moderate smoke in certain areas of the hotel.

What's in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits:

• Now Offering Daily Pay!

• 401(k) Matching

• Health Insurance

• Dental Insurance

• Vision Insurance

• Basic Life Insurance

• Life Insurance

• Disability Insurance

• Teladoc for Part-Time Employees

• Employee Assistance Program

• Paid Time Off

• Employee Appreciation & Recognition Programs

• Anniversary & Birthday Programs

• Award Co.

• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.

• Referral bonuses for bringing new members to our team.

OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

Qualifications

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