Night Auditor

The Cliffs Resort Pismo Beach , CA 93449

Posted 4 months ago

Job Description:

The Cliffs Resort needs a Night Auditor to join our team! We're looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests' needs. The Auditor will be responsible for all end of day accounting functions, handling guest requests, and ensuring the safety of our guests and property. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, and taking initiative for necessary tasks. Candidates will need to be available to work between 11pm-7am with possible overtime when needed. All shifts will be scheduled with one other staff member.

Responsibilities:

  • Greet guests upon arrival, check them in, provide valet service and assist them with any information they need to enjoy their stay

  • Audit and balance reports from the day shifts

  • Schedule guest wake-up calls for the following day

  • Assist walk-in guests with reservations

  • Verify that all end of day work has been performed by other departments

  • Respond to guest inquiries, concerns and complaints as needed

  • Answer all incoming calls for the resort

  • Run end of day computer functions

  • Assist guests with final billing, check-out and valet services upon departure

  • Balance cash drawers and record receipts

Requirements:

  • High School diploma/GED required

  • Hospitality experience preferred

  • Available to work 11pm-7am

  • Reliable transportation

  • Must be 21 years or older

  • Must be able to provide a clean driving record from the DMV

  • Ability to learn property management system and necessary computer programs

  • Good Phone Skills

  • Good Customer Service

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Services Representative PT

Motel 6/Studio 6

Posted 2 days ago

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Guest Service Representative Motel 6 / Studio 6 ______________________________________________ About the role Come join a company that has been growing rapidly and outperforming the market segment over the last 5 years. G6 Hospitality, which represents the Motel 6 and Studio 6 brand has initiated a system-wide renovation effort, invested in technology and has expanded globally. Specifically, within the Human Resources team we have recently made new investments in technology to better support our team members and put a greater focus on talent management, career pathing and development. What you will be doing Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role. Lastly, it is difficult to find any environment that offers the room for growth, defined career paths and stability that we offer our Team Members. The "top six @ 6" * People excellence – exhibits a heart for service with dedication to customer service and teamwork * Product excellence – deliver a great guest experience with friendly, smiling service and a fast and accurate check in * Guest excellence – cheerfully interact and assist guests with information about the property and local amenities * Guest experience – identifies opportunities to increase revenue * Partner excellence – at times, may have to perform duties of other property positions to ensure we are driving a great guest experience * Other duties – participates in all training and safety meetings What we are searching for The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires: * Holds a deep heart for service * Desire to grow in the organization * Charismatic and thoughtful * Enjoys getting to know new people * Maintaining high standards and the appearance of the front desk * Ongoing communication with the General Manager to address any opportunities We feel the successful candidate has these qualifications and experience: * Ability to work nights and weekends * Basic reading and writing skills * Basic communication skills * Ability to work with minimal supervision * Ability to work safely * Ability to meet all employment qualifications at the time of hire What it's like at G6 At G6 Hospitality our Team Members...... * Explore a fulfilling career path full of possibilities * Learn from the best and brightest people in the hospitality industry * Connect with the community, employees and leadership * Are authentic and are appreciated for who they are * Smile and have someone smile back at them What will you have room to do? 860 4th St Pismo Beach, CA 93449 Motel 6/Studio 6 Pismo Beach CA

Night Auditor

The Cliffs Resort