Spire Hospitality Park Ridge , NJ 07656
Posted 2 weeks ago
The Marriott Park Ridge is seeking a Front Desk Agent to join their positive and talented team! Conveniently located a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the bustle of New York City, the Marriott Park Ridge boasts 289 rooms, 18,000+ sq. ft. of event space and two restaurants on-site.
Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements
in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Responsibilities and Duties:
revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
credit cards.
their shift.
Ledger Summary and the Daily Restaurant Summary.
day operations
Ensure all reports and back-up vouchers are complete and files properly.
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the
proper person (i.e. A/R, A/P, and Payroll).
Review and correct discrepancies in the Front Desk System.
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file
maintenance and reset of system totals for next day operations.
Specific Job Knowledge and Skills:
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.
payable, etc.
Basic mathematical skills and ability to operate a 10-key by touch.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
This involves listening to the nature of concern, demonstrating empathy with the customer and
providing positive and proactive solutions.
Ability to access and accurately input information using a moderately complex computer
Ability to read, write and speak English sufficient to understand and communicate with employees
and guests. Must have excellent telephone etiquette skills.
Working Conditions:
Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition
exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or
condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects,
including the human body. Sedentary work involves sitting most of the time, but may involve walking
or standing for brief periods of time. Jobs are sedentary if walking and standing are required only
occasionally and all other sedentary criteria are met.
Environmental Conditions:
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is
considered "inside" if the worker spends approximately 75 percent or more of the time inside.
Other Expectations:
is essential to the successful performance of this position.
schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
available).
Protective Equipment (PPE) as determined by position and duties.
We offer part-time benefit plans consisting of telemedicine, vision, dental, life, short- & long-term disability, critical illness, accident and indemnity, identity theft, pre-paid legal, pet discount program, wellness program, wonderful hotel discounts and much more!
Spire Hospitality