Night Auditor

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary at $18.98/hr. with discretionary performance bonuses 2x a year!

• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.

• Complimentary meals and covered team member parking.

• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.

• Company-paid gaming licenses (Class A & Class B)

• Variety of additional voluntary benefits and retirement plans.

GET TO KNOW THE ROLE

The Night Auditor prepares front office accounting records on a daily basis and summarizes and compiles information for the hotel's financial records. Accurately track room revenue, occupancy percentages, and other front office operating statistics. Balance cash, check, and credit card activities, reflecting the hotel's financial performance for the day. The Night Auditor will work closely with the Accounting and Front Desk teams to ensure that all financial and guest information is accurate and up to date.

WHAT YOU'LL DO

• Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism.

• Conduct all night audit procedures and reconcile daily revenue, including room revenue, food and beverage revenue, and other miscellaneous revenue.

• Balance all credit card transactions and ensure the accuracy of billing and payment information.

• Prepare daily reports, including the Night Audit Report, Revenue Report, and Occupancy Report, and distribute them to relevant departments.

• Handle any guest inquiries or issues during overnight hours and escalate to relevant departments as necessary.

• Check in guests and handle reservations (as needed)

• Ensures room status information is maintained and properly communicated.

• Conduct the end-of-day process.

• Upholds the hotel's commitment to hospitality.

• Operate all aspects of the front office computer systems, including software maintenance, report generation and analysis, and simple configuration changes.

• Check in guests and handle reservations (as needed)

• Monitor all V.I.P.'s special guests and requests to ensure they are properly assigned.

• Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.

• Perform other duties as assigned.

WHAT YOU'LL BRING

• 1 (one) year of experience as a night auditor, hotel front desk, or hotel accounting required.
• 1 (one) year of luxury hospitality experience preferred.

HOW YOU'LL BE SUCCESSFUL

• Knowledge of hotel property management systems (PMS) and point of sale (POS) systems preferred. such as Cloudbeds, Hotel Connect, WebRezPro etc.

• Skilled in bookkeeping and related software.

• Skilled in basic accounting and mathematics.

• Skilled In Microsoft Office applications, particularly Excel.

• Ability to solve client issues in a friendly and timely fashion.

• Ability to work with a high level of attention to detail.

• Ability to work independently and as part of a team.

• Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.

• Ability to remain positive and focused in a fast-paced environment.

WHAT TO EXPECT

• Availability

• Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.

• Physical

• Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.

• Environment

• Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.

• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.

• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life - it is what we take pride in.

Muckleshoot Casino Resort is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Muckleshoot Casino Resort or its affiliates via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Muckleshoot Casino Resort. No fee will be paid in the event the candidate is hired by Muckleshoot Casino Resort as a result of the referral or through other means.