Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
The Night Auditor is responsible participating in operating a traditional 24-hour, seven days a week, hotel-style front desk and concierge operation that provides guest services so each staff member and guest has a positive experience with the facility
Answers external and internal telephone calls taking and delivering messages as needed.
Perform all Guest Service Agent duties when required, demonstrate outstanding guest service skills and resolve any guest situations that may arise during the night
Collect and compile daily cash and sales data from all outlets utilizing Microsoft Excel and various Point Of Sales and Property Management System software programs
Prepare daily revenue management reports on a timely basis each morning
Provide information to managers regarding revenue and cash transactions for their outlets upon request
Work with Guest Service Agents and Front Desk Supervisor as needed
Field multiple line phones and take messages when no operator is present
Other duties and tasks as assigned by manager
Demonstrates interpersonal and communication skills, both verbal and written
1-year experience as a Guest Service Agent or experience in a service position preferred
Must have the availability to work flexible hours (weekends) based on the occupancy demands
Understanding of Microsoft applications, including but not limited to, Outlook, Word, PowerPoint, and Excel
Basic arithmetic skills - able to learn auditing functions, systems and processes