Night Auditor - Lake Quinault Lodge

Aramark Corporation Quinault , WA 98575

Posted 2 months ago

Overview

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Position Summary:
The Night Auditor is responsible participating in operating a traditional 24-hour, seven days a week, hotel-style front desk and concierge operation that provides guest services so each staff member and guest has a positive experience with the facility

Answers external and internal telephone calls taking and delivering messages as needed.

Essential Functions:

  • Perform all Guest Service Agent duties when required, demonstrate outstanding guest service skills and resolve any guest situations that may arise during the night

  • Collect and compile daily cash and sales data from all outlets utilizing Microsoft Excel and various Point Of Sales and Property Management System software programs

  • Prepare daily revenue management reports on a timely basis each morning

  • Provide information to managers regarding revenue and cash transactions for their outlets upon request

  • Work with Guest Service Agents and Front Desk Supervisor as needed

  • Field multiple line phones and take messages when no operator is present

  • Other duties and tasks as assigned by manager

Qualifications

  • Demonstrates interpersonal and communication skills, both verbal and written

  • 1-year experience as a Guest Service Agent or experience in a service position preferred

  • Must have the availability to work flexible hours (weekends) based on the occupancy demands

  • Understanding of Microsoft applications, including but not limited to, Outlook, Word, PowerPoint, and Excel

  • Basic arithmetic skills - able to learn auditing functions, systems and processes

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Night Auditor - Lake Quinault Lodge

Aramark Corporation