La Quinta Inns Inc Laredo , TX 78041
Here's your opportunity to "Work on the Bright Side"! La Quinta Inns & Suites, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.
Other key duties include:
Process guest registrations, including collecting payment
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Promote, answer questions about, and enroll guests in La Quinta's frequent guest program
Perform nightly balancing of in-room video and long-distance telephone services
Perform nightly backup of server
Prepare express checkout folios
Maintain room status inventory
Perform key inventory
Communicate all pertinent shift information to General Manager and other desk staff
Maintain and clean the lobby and bathroom as needed
Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job
Must have a high school diploma or equivalent
Must be flexible in hours and days worked
Must be able to stand for long periods of time
Must be able to lift 25 50 lbs. and carry up to 10 lbs.
Must have sound judgment and discretional skills and be able to work with little or no supervision
Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities