Vacasa Austin , TX 78719
Posted 2 weeks ago
Why Vacasa
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.
What we're looking for
Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service.
While this position begins as temporary, seasonal, you may have the opportunity to obtain part-time employment based on your skill set and the company's growth.
Shift needing coverage is from 11pm to 7am on a part-time basis.
Compensation
$20 / hour
More benefits and company perks information below
This role is PART-TIME
What you'll do
Greet and register guests at the Nativvo Building, Downtown Austin
Assign rooms and issue room keys
Check out departing guests efficiently and politely and explain charges if necessary
Handle cash transactions and post guest room charges
Answer all incoming telephone calls and take messages as needed
Confirm room reservations
Print and distribute all necessary reports to various departments
Handle nightly closing and balancing of all shift reports and daily posting transactions
Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
Prepare next day's arrivals
Prepare and distribute Daily Summary Report
Effectively and professionally address guest issues and complaints.
Perform other duties as assigned.
The skills you'll need
Must be detail oriented and able to work independently
Ability to read and comprehend routine instructions, short correspondence and memos
Ability to give high priority to customer service
Must be able to solve problems with a minimum of supervision
Ability to stay alert and productive during overnight shifts
Work environment and physical demands
Availability to work over night into the early morning
Ability to use hands to finger, handle or feel, and reach with hands and arms
Ability to stand, sit, and walk for an extended period of time
Reach overhead and below the waist
Regularly push, pull, and lift up to 25 pounds
Occasionally lift or move up to 50 pounds
Bend, stoop, squat, kneel, and twist
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
What you'll get
Health/dental/vision insurance-100% coverage option
Employer Sponsored & Voluntary Supplemental Benefits
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts
Flexible vacation time
Paid sick days and holidays
Paid parental leave after one year of tenure
Employee Assistance Program
Career advancement opportunities
Employee discounts and
All the equipment you'll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check.
Vacasa