Night Auditor Aqua Pacific Monarch Full-Time A190173

Interval Leisure Group Honolulu , HI 96812

Posted 4 months ago

Come join our team!

Come join our team!

Why?

You're Gonna Love It Here!

When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves.

It's Not Just A Job

Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests.

We Make Promises

Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success.

Job Description

Ensure Guests are treated with an Aloha Spirit, accurately, and efficiently. Provide guests with service that anticipates their needs. Assure immediate and courteous attention to all guests and incoming phone calls. Maintain high level of accuracy regarding all information being recorded or flowing through the front desk. Reconcile and balance all hotel departments and related entities. This is to show on a daily basis sales report plus supplemental reports for the previous day's business in accurate and precise manner. In the absence of management will act with reduced authority, as supervisor, thereby simply having the ability to handle all problems, complaints, and emergencies arising during the night shifts.

Essential Functions:

  • Post all remaining charges, room, and tax advance deposits, etc.

  • Balance, correct, and reconcile all department's accounts and entities within specific procedural parameters to obtain net figures.

  • Complete night audit procedures as required by property management system.

  • Responsible for guest service job duties. Must be visually available at all times, i.e., maintain presence in the front area of desk in order to be promptly available for all guest inquiries and to assure that passerby can see that the front desk is staffed.

  • Prepare end of month reports.

  • Ensure cash can and petty cash are maintained and balance at all time

  • Perform other related duties as requested by Management.

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

Apply for Job

  • Careers

  • Sign In

  • New User

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bell/Valet Attendant Aqua Pacific Monarch FullTime A180262

Interval Leisure Group

Posted 2 weeks ago

VIEW JOBS 10/2/2019 12:00:00 AM 2019-12-31T00:00 Come join our team! Why? You're Gonna Love It Here! When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves. It's Not Just A Job Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests. We Make Promises Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success. Job Description Greet guests as they arrive at and depart from the property; and assist them with luggage. Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for concierge services, etc. Thorough knowledge of all hotel services and amenities. Essential Functions: * Always knock and announce yourself before entering any guest room, whether vacant or not. * Transport guest luggage from the point of arrival at the hotel to their assigned room, from current room to reassigned room for room changes, and from their room to the point of departure from the hotel. * Maintain complete knowledge at all times of: * all hotel features/services, hours of operation. * all room types, numbers, layout, décor, appointments and location. * all room rates, special packages and promotions. * daily house count and expected arrivals/departures. * room availability status for any given day. * scheduled daily group of activities. * Deliver items to guest rooms promptly to include: a) messages, b) mail, faxes, telefaxes, c) packages, d) flowers, e) sundry items requested by guest, f) gift items. * Assist guests with unloading/loading of vehicles, guest requests and services, retrieval of theater tickets, flowers, etc. * Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Essential: * Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. * Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. * Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once. Diversity Commitment We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better – a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants. Apply for Job * Careers * Sign In * New User Interval Leisure Group Honolulu HI

Night Auditor Aqua Pacific Monarch Full-Time A190173

Interval Leisure Group