Responsible for the secretarial functions in the NICU department. Interacts with patients, visitors, physicians and their office staff, and other hospital personnel in a professional manner.
The Unit Secretary communicates patient information, manually and electronically, to appropriate healthcare providers. Enters patient orders electronically. Prioritizes the flow of patient information to all areas.
Acts as a centralized communication facilitator for the patient care areas. Keeps patient information confidential. Exercises professional judgment in performance of services and maintains demeanor complementary of medical ethics.
Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program. Acts with honesty and integrity. Treats colleagues, customers, patients and families with respect, loyalty and dignity.
KNOWLEDGE, SKILLS AND ABILITIES
Must be able to demonstrate understanding of national patient safety initiatives by strict compliance to all safety protocols and procedures as required by both HCA and St. David's HealthCare.
REQUIRED: High school diploma or GED equivalent.
PREFERRED: College courses in the health related field.
PREFERRED: Computer skills, 1-2 years college and/or business school, 1 year experience in general office or as a hospital based unit clerk, or a crossed trained PCT I
Good grammar, spelling and math skill to perform related clerical and secretarial duties.
Ability to interact with others in a diplomatic and courteous manner on the telephone and in person.
Good communication skills, able to read, write and comprehend medical terminology.