NF - Customer Acceptance And Delivery Coordinator

New Flyeris North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available atwww.newflyer.com.

POSITION GOAL: (two - three sentences to describe main purpose of position)

Coordinate the CAD activities and property inspector requirements to meet business objectives.

ESSENTIAL FUNCTIONS: (list in order of importance)

• To be a driver and resource for the customer facing, end-of-line activities that make up New Flyer's CAD processes.

• Review, plan, coordinate and execute the flow of buses through the CAD process. Including, but not limited to, scheduling with the onsite inspectors to ensure adequate coverage for business needs. Work with plant leadership on contingency plans for changes in inspection coverage / dynamics.

• Facilitate discussions between Customer Program Managers (CPM's) and Property inspectors, to minimize disruptions for the Production and Quality in the finishing plants.

• Monitor progress throughout the week, identifying and eliminating barriers that impact sales and shipment schedules.

• Communicate, drive and facilitate world-class relationships with onsite inspectors, reinforcing their ownership, roll and importance in making New Flyer successful.

• Coordinate key customer concerns with the QA and Production Leadership teams, ensuring key customer concerns are baked into end of line timelines to prevent delays in the CAD process.

• Engage in configuration audit prep, schedules, and customer experience onsite to surpass customer expectations while they are in-plant.

QUALIFICATIONSEducation(Preferred Education Only)

Experience/Knowledge(Preferred Experience/Knowledge Only)

• 2+ years' experience in a customer facing role

• Operation experience in the CAD and / or Road Test and Final Verification areas of a New Flyer finishing plant.

Equipment/Machines Used

• Computer, cell phone, and other equipment related to Essential Functions.

Specific Job Skills(eg. computer skills, communication, motivation, organizational skills)

• MS Office

• Oracle

• Teams

Travel(indicate % of time required travel)5%Physical Activity/Requirements

• Ability to function with a manufacturing environment.

• General office physical requirements.

• Walking, sitting.