VCU Health System's IM-Dalton Oncology Clinic is seeking a Full time New Patient Coordinator. This position schedules initial consults for oncology's multiple locations to include Upper and Lower Dalton clinics at VCU, Women's Health, Multi-Specialties and Oncology at Stony Point, and Mayland Drive.
Schedules appointments for multiple services to include the following: Medical Oncology, Surgical Oncology, Radiation Oncology, Urology, Cardiothoracic Surgery, Pulmonary, GYN Oncology, Pain/Supportive Care, Cancer Rehabilitation, Genetics, and ENT.
Reviews medical records in order to ensure that all documents are available to support complete and thorough evaluation. Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. Establishes and maintains an environmental control plan, coordinates materials management for the department, and assists in monitoring clinic activities.
High school graduate or equivalent
Minimum of one (1) year work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology
Three (3) years work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology
Associate Degree in Business Management or closely related field from an accredited program
Qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.HR Use Only: PTO
Virginia Commonwealth University Health System