New Hire Experience Facilitation Specialist

TPIL New Hire Experience Facilitation Specialist - Contractor

Remote (This role is located in CST Or EST only (no PST))

About the team

Global team; this role supports all of AMER facilitation; comfortable with timezones; new hire experience facilitation in previous roll is helpful; another title: New Hire Experience (Virtual) Facilitation Expert

Day-to-day

Facilitation of sessions half the day, the other half meetings, content support

Must have skills

• 2-3 years of facilitation experience (new hire facilitation preferred but not necessary)

• Virtual facilitation experience

• Strong multi-tasking abilities

• Flexible with change and agile when necessary to make sure classes are running smoothly

• Strong working knowledge of Zoom & Google Applications (including Gmail, Google Drive and managing multiple Google calendars

• Excellent written and oral communication skills

• Thrives working in a high-tech company

• Proven ability to work independently and manage program logistics/communication

• Can troubleshoot quickly with little to no support (if needed when on their own)

Teachable skills

• Learn PlusPlus platform abilities (a bonus)
• Slack knowledge is a bonus

Optional skills

• Articulate Rise abilities to make small changes (a bonus)

Description

As a Facilitation Specialist, you will have the opportunity to produce, facilitate, and interact with our new hires in the Technology & Products organization at Salesforce. You will report to the Director of New Hire Experience in the Technology, People, Innovation & Learning team (TPIL); with a main focus of supporting facilitation, production, and content curation/edits (where needed) of new hire live virtual programs.

Responsibilities:

• Facilitate & produce virtual live classes on Zoom platform for hundreds of new hires in the AMER region

• 100% focused on world class, highly effective, new hire programs for Salesforce Tech & Product

• Support the delivery of content for new hires via multiple channels (Slack & email) as well as live sessions

• Manage day of logistics for each training as well as logistics leading up to the new hire sessions and post sessions

• Work with TPIL New Hire Experience Team and Global partners (AMER, EMEA, APAC) where necessary to make sure content is updated, SMEs are engaged, and program is running effectively

• Keep templates and class content updated (with the support of the New Hire Experience team)

• Keep new hires engaged, excited, and having fun

• Proactively communicates with team, ensuring that all work is well-managed without constant supervision

Pay Range: $35 - $40

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.