Oakview Group Hartford , CT 06183
Posted 1 week ago
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season.
This role will pay $15.69 to $18.00 per hour plus commissions.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)
Position Expires: 09/11/2024
About the Venue
The XL Center is Connecticut's premier destination for sports & entertainment.The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.
The XL Center is also home to the AHL's Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.
The XL Center entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.
The XL Center will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
Make a high volume of outbound calls to single game buyers, as well as B2B
Participate in outside networking events, to gain additional business & develop relationships with new leads
Establish professional relationships, in order to create repeat business, and superior customer service
Meet or exceed appointed sales goals for all ticket packages
Maintain complete and accurate records for customers
Track and manage weekly sales leads and activities, and overall sales, through the use of CRM-Salesforce
Staff all home games to assist ticket sales and promotional programs
Perform other duties and responsibilities as assigned
Qualifications
Bachelor's degree or higher from an accredited college/university in a related field required
Minimum of two years sales experience, preferably in sports/entertainment
Highly motived with a passion for sales
Excellent verbal and written communication skills in the English language required
Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
Demonstrated ability to manage numerous business relationships in a professional manner
Superior time management and customer service skills
Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
Must be highly motivated and have a positive attitude, with the ability to handle multiple assignments under pressure
Must be professionally aggressive and competitive, and possess a dedicated attitude
Must have strong attention to detail, be highly organized and have an ability to actively listen
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oakview Group