Neuromodulation Technician

Overview

Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broad senior care community every day.

And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be.

At Hebrew SeniorLife, that's uniquely possible. Because here we're supported to always keep growing. And as we do, so does our collective impact.

Our benefits include:

• Excellent medical and dental benefits, available on your first day for positions over 24 hours/week• A 403b retirement plan open to all employees, including per diems• Generous paid time off• On-site health and wellness programming• Tuition reimbursement and scholarships• An employee recognition program

Responsibilities

Provide excellent patient care and treat patients with compassion. Provide support, reflective listening, and compassion to patients struggling with depression, anxiety, and cognitive concerns.

Administer TMS or tDCS treatments according to specific physician protocols. Set up the TMS or tDCS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy. Troubleshoot and resolve issues with coil contact and system setup throughout treatment while maintaining patient comfort.

Administer psychiatric and neuropsychological rating scales. Support the Patient Care Coordinator/Office team as needed. Perform various tasks related to administrative tasks, patient care, and TMS or tDCS treatment.

Perform various duties related to general medical office tasks and projects including, phones, messages, prior authorizations, insurance benefits inquiries. Supports providers during and between exams as directed. Assists clinicians with procedures or other patient care follow-up as appropriate Documents pertinent information regarding care delivered in appropriate area of electronic medical records Serves as communication and information resource for patients/families on the phone and in person in the office.

Maintain excellent "customer" service with patients, families, clinicians and all co-workers. Protect patient confidentiality by promoting professional staff communication according to HIPPA standards. Serves as back up to office staff as directed, using appropriate practice management systems to schedule appointments, update demographics, manage busy phone line and triage all incoming patient requests and requests from others - including family members Establishes and maintains relationships with other departments and individuals who are important to the overall success of the Wolk Center clinic.

Ensure all regulatory standards are being met that are required for the successful facilitation of the Wolk Center (ie: regulating temperature for the refrigerator, maintaining appropriate daily logs/etc.) Adhere to established policies, procedures and objectives. Complete special projects as assigned. Exemplify professionalism and exhibit values that contribute to the achievement of the mission of Hebrew SeniorLife.

The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would be in conformity with the level of the position. Other duties and special projects as assigned.

Required Qualifications

• Successful completion of TMS Certification (training and certification provided during initial period of employment).

• Excellent communication skills and ability to work well with a team.

• Bachelor's degree preferred. Technician experience preferred. Experience working in a medical office/ with geriatric patients preferred.

• Ability to learn new tasks efficiently, organizational skills, understanding of sense of urgency, attention to detail, possess critical thinking skills, punctuality, ability to work well with people, follow directions and get tasks done.

• Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor.

• Must be motivated to learn and flexible to change.

• Excellent English language skills, verbal and written