Sycuan Gaming Center El Cajon , CA 92020
Posted 2 months ago
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
Provides support for the enterprise network services availability.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Job Specifications:
Education and Experience:
Essential:
Desirable:
Cisco CCNA certification in good standing
Information Technology experience in a casino or gaming environment
Skills and Knowledge:
Essential:
Proficiency in network connectivity practices, routing, and switching terminology, network cabling best practices, and interconnectivity solutions
Working knowledge of Microsoft Active Directory service and support functions, account creation, group assignment, account suspension, and password changes
Working knowledge of advanced PC hardware and software installation, troubleshooting, and diagnostic skills
Working knowledge of advanced Microsoft Office troubleshooting and diagnostic techniques
Working knowledge of local and network printing services, connectivity, hardware maintenance, driver installation, and industry standard troubleshooting skills
Working knowledge of Client/Server application deployment and best practices
Working knowledge of telecom (phone) service and support practices, voicemail creation, and maintenance techniques
Ability to effectively communicate problems, resolutions, and instructions to non-IT personnel
Ability to interact effectively with a diverse team member population
Excellent guest service skills
Ability to communicate effectively in the English language
Ability to maintain confidentiality and objectivity
Ability to maintain professionalism and composure
Detail-oriented
Ability to appear for work on time
Ability to work any shift (24/7)
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Ability to stand and walk for up to eight hours
Ability to bend, stoop, grasp, push and pull
Ability to lift up to 50 lbs
Desirable:
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Other details
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Sycuan Gaming Center