Summary: The Network / Systems Administrator serves as the primary resolution point of any basic or advanced enterprise-scale technical issues. Additional responsibilities include advanced-level support of Helpdesk Specialist tasks, and the design, implementation, monitoring, maintenance and upgrade of all enterprise systems.
Installation, Configuration Troubleshooting and maintenance of (not limited to);
Servers (Physical / Virtual) including VMware / VCenter
Cisco Unified Communication Framework
LAN / WAN / Internet equipment and software
Connectivity to all company sites, cloud services, and partner organizations
Backup & Disaster Recovery
Security procedures and controls
Create, maintain documentation and provide reporting for:
Ticketing and end user self-service
Maintain accurate inventory of all IT assets
Overall IT Infrastructure reference material
Provide support to owners on personal technology issues that arise.
Audio/Visual Equipment troubleshooting
Knowledge & Experience:
VMware including vMotion
Microsoft Windows Server 2008 / 2012 R2 / 2016, Active Directory & NTFS Permissions & all associated roles, Microsoft Exchange 2016, Microsoft SQL Server (All versions).
Cisco network L2/L3 switches, routers.
Fortigate and Sonicwall Firewalls, including IPSec VPN with 2FA.
Strong Understanding of Networking (L1/L2/L3/L7).
Support Desktop/notebook PCs; Peripherals printers and MFPs, Cell phones, tablets and other mobile devices.
Participation and ownership of IT project role.
Providing leadership, technical escalation detail.
The successful candidate is personable, highly ethical and thrives in a team oriented collaborative environment.
Exceptional analytical, problem solving and critical thinking skills.
Excellent communication and interpersonal skills.
Ability to balance priorities in a complex business environment.
Undergraduate degree in computer science, management information systems or related field strongly desired.
Beneficial to be certified in: A+, Network+, CCNA, VCP, MCSE
Minimum of 3+ years of related experience.
Work Environment/ Physical Demands:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role; however, some lifting and or carrying of items up to 50 pounds may occasionally be required.
Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Dimarco Group