Network Specialist - Wake County

This is a REPOST.  Previous applicants are still under consideration and do not need to reapply.

This Network Specialist for the North Carolina State Highway Patrol (NCSHP) is a highly technical and analytical position requiring an in-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Wide Area Networking (WAN) and Local Area Networking (LAN). This position reports to the Network Manager II and will supervise a team of Network Analysts that support network security, data integrity, and data network Continuity of Operations efforts for the NCSHP. The assigned work location is Wake County, NC.

Job duties/responsibilities include the following:

• Supporting the planning, design, engineering, installation, and troubleshooting of all North Carolina State Highway Patrol data communications offerings across the state. These offerings include both wired & wireless networks and will be delivered to SHP offices by way of copper wiring, fiber optics, and RF circuits.

• Coordinating activities with direct managers, end-users of the State Highway Patrol data and voice networks, equipment vendors, telecommunications companies, and electrical contractors to design, install, and support both new and existing systems.

• Serving as an integral component of the Highway Patrol's network support team.

• Handling partial responsibility for the health and accessibility of the Highway Patrol's statewide network: the quality and accessibility of this network is vital to SHP mission success.

• Interfacing with end-users and external carriers in order to diagnose and troubleshoot full data path issues from the network perimeter down to the endpoint.

• Demonstrating comprehensive knowledge of modern networking methodologies encompassing a wide range of network management and troubleshooting software, routers, switches, VPN tunnels, and network cabling.

• Providing mission critical information and connectivity to law enforcement officers throughout NC while maintaining the integrity and security of criminal justice information and all associated systems.

• Participating in long-term strategic planning for network expansion, systems integration and technology refreshes throughout the NCSHP IT Enterprise.

This is a full-time position (40 hours per week) with State Benefits. This position MAY be required to work nights and/or weekends in maintenance and/or outage situations. This position is also subject to emergency callback at any point during employment.

Note to Current State Employees:

The salary grade for this position is DT10. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About the State Highway Patrol

• Technical Services Unit (TSU)

The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. NCSHP's Technical Services Unit is responsible for: (1) Managing the operation of the State's Voice Interoperability Plan for Emergency Responders (VIPER), (2) oversight of all five (5) Communications Centers located throughout the state to ensure 24/7 coverage ofcommunication with Troopers, (3) Coordinating the all activities associated with the Patrol's technical groups (CAD, Network, PC Support, Training, WEB, Mobile Data, Photo/Video), (4) Managing and tracking all IT equipment (including cell phones), and (5) Coordinating with other law enforcement agencies on CJIN (Criminal Justice Information Network).The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Experience with Layer 3 Network design and architecture.

• Experience with/knowledge of modern IT security concepts and methodologies.

MANAGEMENT PREFERENCES:

• Experience with ExtremeCloud IQ (XIQ) - SiteEngine

• Experience with/knowledge of Extreme switches and security appliances.

• Experience with Aruba wireless and VPN technologies.

NOTE: Recommended applicants must undergo and successfully pass a Criminal Background Investigation including a Drug Screening Test.

NOTE: Recommended applicants must currently possess a valid North Carolina Driver's License or be able to obtain it once hired.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of progressive experience in networking or a related field; 

or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and three years of progressive experience in networking or a related field; 

or High School or General Educational Development (GED) diploma and six years of networking related experience;

or an equivalent combination of education and experience.

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice

• Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification

• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions

• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back"). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.