Network Specialist 1

Posting Number S098 Classification Title Network Specialist 1 Working Title Network Specialist 1 Department IT Infrastructure & Data Home Campus Mansfield Bargaining Unit AFSCME - Agreement Work Location Home Campus Position Type Staff Temporary/ Permanent Permanent Full-time/ Part-time Full-Time If Part-time, specify percentage (Examples: 0.75; 0.50; 0.25) Benefits

The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:

• Medical and prescription drug benefits.

• Generous retirement plans, two options:

• Alternative Retirement Plan (ARP)

• State Employees' Retirement System (SERS)

• Tuition benefits for employees and dependents.

• Paid time off.

• Employer-paid dental and vision benefits.

• Employer-paid life insurance.

• Voluntary insurances and additional retirement programs.

• Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits.

To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.

Start Time 0800 End Time 1630 Hours Per Week 37.5 hours per week Days Worked (Check all that apply) Mon, Tues, Wed, Thurs, Fri Salary $56,900.00/annual in accordance with the AFSCME CBA Anticipated Start Date

12/4/2023

Anticipated End Date

N/A

Position Summary Information

Position Purpose

Analyze and resolve network connectivity problems that occur in a wired and wireless environment. Maintain VoIP phone system including servers, office phones, emergency phones, fax lines as well as all associated cabling. Test and evaluate products and applications associated with departmental administrative applications. Provide user support for telephony equipment, tests and maintains all types of cables and/or wiring found in a networked environment. Perform other duties as assigned. Occasional travel required.

Description of Duties

• Designs, modifies, and maintains voice and data telecommunications systems.

• Install, maintain and troubleshoot various network, wireless and security camera equipment.

• Document problems and all steps taken for resolution for tracking and future reference.

• Install, test, operate and maintain cabling required to connect hardware to the network.

• Researches market for new hardware and software releases, determines benefits or liabilities on use in the networked environment, telephone or catv systems or instructional technologies and makes recommendations to supervisor on same.

• Maintain inventory of resources for fixed asset accounting, tracking, and repair orders to vendors, supplies utilization statistics, and ordering information.

Decision Making

Makes decisions on best practices for client systems management, application delivery and testing.

Fiscal Responsibility

N/A

Supervisory Responsibility

• Leads IT Technicians as needed for projects.

• Leads Student workers as needed to accomplish goals.

Minimum Requirements Profile

One year as an Information Technology Trainee or Information Technology Technician;

OR

Successful completion of the Information Technology Intern

• Bachelor Program;

OR

One year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment, and an associate's degree in any information technology field;

OR

Three years of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment;

OR

An equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment.

Preferred Qualifications Applicant Rating Criteria Knowledge, Skills & Abilities

Knowledge of the component parts of personal computers, peripherals,

servers, and their associated functionality.

Knowledge of the functions and capabilities of hardware and software.

Knowledge of troubleshooting techniques.

Knowledge of the use and interpretation of diagnostic utility programs

used in troubleshooting problems.

Knowledge of networking concepts.

Knowledge of application development concepts.

Knowledge of database concepts.

Knowledge of web development concepts.

Knowledge of the principles of information technology project

management.

Knowledge of information technology security principles.

Knowledge of research principles and techniques to identify business

requirements and solutions to problems.

Knowledge of hardware and software testing methods.

Knowledge of the principles and techniques of information technology

documentation.

Knowledge of information technology systems performance monitoring

Techniques.

Essential Functions

1.Sitting

• 75%; Walking

• 10%; Standing

• 10%; Squatting

• 3%, Bending

• 2%

2.Working indoors

• 95% and Outdoors (for errands) - 5%

3.Frequent lifting of objects weighing less than 10 pounds

4.Occasional lifting of objects weighing 25 pounds or greater

5.Occasional pushing/pulling objects weighing 25 pounds or greater

6.Frequent reaching for objects at, above and below shoulder

7.Frequent twisting at waist, and stretching to reach objects

8.Occasional fine manipulation with hands

9.Frequent simple grasping; occasional power grasping

10. Basic math skills (add, subtract, multiply, divide)

11. Reading skills including understanding written direction.

12. Writing skills in preparing and organizing documents

13. Sensory skills, i.e. visual, hearing, and speaking

14. Keyboard skills

Posting Detail Information

Open Date mm-dd-yyyy 11/13/2023 Close Date mm-dd-yyyy Open Until Filled Yes Special Instructions to Applicants

• For full consideration, applications must be received by April 19, 2024.

• Finalists for this position must communicate well and successfully complete an interview process.

• Completing this search is contingent upon available funding.

Background Clearances

Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.

Diversity Statement

At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:

• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.

• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.

• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.

Title IX/Clery

The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.

The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu), to coordinate the University's compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University's compliance with the VAWA-related Clery reporting requirements. Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East

• Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.

About Commonwealth University of PA

The Power of Three Bloomsburg, Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common.

We're Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.

We're Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.

We're Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.

Quick Link https://commonwealthu.peopleadmin.com/postings/1181