Network Operations Team Lead

Description

Are you ready to make an impact and join a creative, forward-thinking team? We're looking for innovators and forward-thinkers to help us do great things.

The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernization program critical to DISA and Fourth Estate Agencies and Leidos is seeking a Network Engineer Team Lead to manage network engineering requirement for Global IT operations based out of Ft. Meade, MD.

PROGRAM SUMMARY:

The Defense Enclave Services contract will unify the DOD Fourth Estate Defense Agencies and Field Activities' common use information technology systems, personnel, functions, and program elements under the direction of DISA's Fourth Estate Network Optimization program office. Responsible for operating and maintaining the infrastructure and network. This includes responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. The candidate selected for this position will serve as the lead for the Network Engineer section of the Infrastructure Team. The candidate will also conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide management support for Authorized Service Interruptions, manage critical situations (service outages) and enterprise operations leadership where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.

CLEARANCE REQUIREMENT:

• Must hold an active Secret security clearance. (US Citizenship required)

Primary Responsibilities

• Provide leadership for network infrastructure team.

• Oversee network design, integration, testing, security, and implementation.

• Review engineering solutions for operational effectiveness and value.

• Direct configuration baselines, versioning, and compliance tracking (STIG).

• Champion continuous service improvement (CSI) initiatives.

• Plan and execute network upgrades and maintenance with stakeholders.

• Analyze network bandwidth needs and recommend solutions.

• Lead technical development of infrastructure staff.

• Oversee development of standard operating procedures (SOPs) and tactics, techniques, and procedures (TTPs).

• Implement system performance tuning and enhancements.

• Create and maintain engineering implementation plans (EIPs).

• Bridge the gap between operations and engineering in meetings.

• Ensure operational readiness for new solutions.

• Participate in technical development discussions.

• Supervise and implement network changes.

• Present technical information to senior management and stakeholders.

• Collaborate with NOC, change management, and other teams.

• Provide Tier III escalation support and engage vendors for incident management.

• Actively participate in root cause analysis for problem management.

• Willingness to be on-site at DISA HQ at Fort Meade to resolve critical issues and ensure operational continuity

Basic Qualifications

• Bachelor's degree in STEM or relevant field, or comparable experience with an additional 12 years or a Masters with 10 years of overall related experience. Experience should include extensive knowledge of routing and switching protocols (MPLS, VPNs, BGP, OSPF, IS-IS, Spanning Tree Protocol, VLANs, LLDP, etc.) and network technologies (VoIP, Multicast, emerging technologies).

• Minimum of DoD 8570.01 IAT Level II Certification required (CompTIA Security+ CE, Cisco CCNA Security, etc.).

• Associate-level Network Vendor Certification from a major vendor (Cisco, Juniper, etc.) is mandatory.

• Familiarity with ITIL service management framework is a plus.

• Strong problem-solving and analytical abilities.

• Ability to travel up to 25% of the time, including potential overseas travel (OCONUS).

Preferred Qualifications

• Previous experience supporting DISA Networks (highly desired but not required).

• Demonstrated experience with NET/SEC DevOps practices.

• IAT Level III Certification (CISSP or equivalent) for advanced security knowledge.

• ITIL v3/v4 certification or training for service management best practices.

DISADES

External Referral Eligible

Original Posting Date:

2024-04-11

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $108,550.00 - $196,225.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.