Network Operations Center Technician (Melrose, MN)

Arvig Melrose , MN 56352

Posted 1 week ago

Get your networking career off to a fast start with us and keep it growing!

We are an internet service provider with the largest network in Minnesota. If you want to work with top-shelf networks, switches, and routers, you'll want to work with us.

Our NOC Techs provide Tier 1 & 2 network support, network monitoring, escalated customer service for VIP customers, and service order fulfillment across the enterprise.

We offer a four 10-hour day work week set as Wednesday Saturday or Sunday - Wednesday. Within the four work days, the shifts are 7am-5pm, 2pm-12am, 12am-10am. Techs rotate through the shifts every six months and receive a generous shift differential for overnight hours. Rotation allows for a full range of experience with our network and your future development with us.

We prefer that you have the following:

  • Associate's degree in Networking Administration or equivalent

  • Network+ or CCENT or equivalent education

  • Excellent communication and customer service skills

  • Ability to take charge in an outage situation

  • Demonstrated critical thinking abilities

  • Troubleshooting, analyzing and problem solving

  • Experience with or solid knowledge of Cisco networking devices, LAN, WAN, OSPF routing, Windows OS (all), TCP/IP, DNS, VPN, antivirus, e-mail and internet applications, remote access and familiarity with various computer hardware

  • CCNA is a plus

  • Experience with or solid knowledge of IS-IS, MPLS, and monitoring tools such as Solarwinds, Cacti, Splunk is a plus

Our NOC is a great place to get started and provides a career path that could lead to a future in network engineering. Our people are our advantage. We may be biased, but we think they're the best customer-focused, crazy smart, hard-working and, above all, kind! We're a dedicated team of doers who drive innovation, culture and our positive impact on the communities we serve.

The best employees anywhere, that's the Arvig advantage. Discover your advantage.

This position can be located in either Roseville, Melrose, or Perham, MN. Apply now!

Find out more about us at arvigcareers.com.

We are unable to sponsor H1B visas.

Women and minorities encouraged to apply.

EOE


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Network Operations Center Technician (Melrose, MN)

Arvig