Network Operations Center (Noc) Technician

Peraton Reston , VA 20190

Posted 3 months ago


We are seeking a Network Operations Center (NOC) Manager in Reston, Virginia. This role is responsible for working under the umbrella of Engineering Operations to provide support to customers and employees for issues relating to service availability and reliability.


What you'll do

  • Tuning automated systems to have useful alerts, to include writing new checks and adjusting thresholds.

  • Responding to all manner of automated alerts.

  • Respond to internal and external service requests across a variety of mediums including email, telephone, and instant messaging.

  • Basic end-user troubleshooting and information gathering to effectively triage (or resolve) issues.

  • Resolving or following up with issues to ensure customer satisfaction

  • Suggesting and assisting with changes to prevent problems in the future, including identifying blind-spots in monitoring.

  • Tracking issues in Jira.

  • Documentation as necessary to ensure training and reference material is available to the whole team.

  • Communicating professionally and effectively to represent the company to end users.

  • Remediation of security issues to include patch or update deployment

  • Developing effective workflows, procedures, and technologies to help the NOC run smoothly.

  • Working in a team to accomplish all of the above, including cross-training.


You'd be a great fit if you

  • You have a completed B.S. degree in an engineering discipline.

  • Our environment is mostly Linux and open source software based, so the candidate should be familiar with systems administration and problem-solving on Linux.

  • Other technologies related to our environment include:

  • VMWare / vCenter

  • Nagios (thruk, check_mk)

  • Observim

  • Scripting with python, sh, perl

  • Elasticsearch, Logstash, Kibana

  • Ubuntu (iptables)

  • OpenBSD (pf)

  • FreeIPA (LDAP, Kerberos)

  • Confluence and Jira

  • Mattermost

  • This position requires the candidate to obtain and maintain a US government security clearance. In order to obtain a clearance, you need to be a U.S. Citizen and show proof of citizenship.

It would be even better if you had

  • Experience with:

  • VMWare / vCenter

  • Ubuntu (iptables)

  • OpenBSD (pf)

  • Cisco Wireless LAN Controllers

  • Cisco Room Kit series VTC hardware

  • Pexip

  • Confluence and Jira

  • Mattermost

  • FreeIPA (LDAP, Kerberos)

About Peraton

At Peraton, we're at the forefront of delivering the next breakthrough in national security, every day. We're the partner of choice to help solve some of the world's most daunting challenges. How? By thinking differently. We're not mired in the past. We look at all problems with fresh eyes. We look past the obvious to bring the best talent, tech, and ideas together to completely transform how problems are solved. So bring your unique ideas, your entrepreneurial spirit, and your drive to succeed. Get ready to be part of something bigger. Get ready to do the can't be done.

EEO Statement

We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

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Network Operations Center (Noc) Technician