Network Operations Center Engineer (4 On/4 Off)

Job Description

The Red Gate Group is seeking a TS/SCI cleared Network Operations Center Engineer to support the Defense Threat Reduction Agency (DTRA) in Reston, VA.

As a Network Operations Center Engineer, you will perform real-time monitoring and maintenance operations of network devices, server assets, mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Serve as Tier III support to escalate and resolve technical issues on operational network environments.

Collaborate across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance and build, configure, test, harden, and decommission Windows and Linux servers. Conduct in-depth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues and conduct firewall changes, create or troubleshoot F5 iRules, and manage DNS entries and port security. Configure interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices and develop and modify zone-based firewall policies on Juniper SRX Firewalls.

Support the operation and maintenance of critical Windows and Linux systems to maintain operational availability and an excellent security posture through system configuration and patching or STIGs maintenance. Log and track all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks, and develop and maintain comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions.  This role requires performing in an alternate work schedule to provide support for all outages on weekends and is the first point of contact during any weekend support operation.