Network Engineer

Position Title Network Engineer Position Summary

This position facilitates the day-to-day operations and long-term viability of Spelman College's networks, telecommunications solutions, and services. Ensures accurate monitoring and reporting of system performance related to network operations equipment (Servers, Switches, Routers, UPSs, Generators, and other Management/Administration Systems). This position will coordinate with third-party solutions/service providers to deliver reliable, available, and secure enterprise services.

As a member of the STS division, this position strives to ensure consistency in its communication, actions, strategic focus, digitalization, and innovation. This position is also responsible for supporting the mission of Spelman College by delivering technology, services, solutions, and guidance to Spelman faculty, staff, students, and the community in a professional, exemplary, service-oriented collaborative manner.

Essential Duties and Responsibilities

• Works with other Infrastructure Services personnel to administer and manage Spelman College's infrastructure and operations.

• Configures, installs, monitors, and maintains the College LANs, WANs, and wireless networks, including routers, firewalls, switches, UPSs, and other hardware.

• Collaborates with executive management and department leaders to assess near- and long-term network capacity needs.

• Creates and maintains network configuration, mapping, processes, and service records documentation.

• Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

• Maintains awareness and knowledge of industry/vendor technology and trends to ensure optimal use and value of the LAN/WAN resources.

• Monitors network performance and troubleshoots problem areas as needed.

• Monitors and tests network performance and provides network performance statistics and reports.

• Available for on-call and/or emergency response and support as needed.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems/Technology related field, and a minimum of 2-4 years of related work experience or an equivalent combination of education and/or work experience in network engineering.

Preferred Qualifications

Knowledge & Experience

• Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.

• Proven experience with network capacity planning, network security principles, and general network management best practices.

• Strong analytical, organizational, and problem-solving skills.

• Desire and ability to work in a highly collaborative work environment with faculty, staff, and students to achieve a common goal.

• Strong, hands-on technical knowledge of network and PC operating systems, including Windows and Linux.

• Knowledge of telephony systems, including Cisco Call Manager, Unity and UCCX.

• Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP networking (IPv4/IPv6), DNS, and DHCP.

• Excellent hardware troubleshooting skills, including Cisco networking equipment

• Extensive application support experience with Cisco ISE, Cisco Meraki and CheckPoint Firewall software.

• Competence with testing tools and procedures for voice and data circuits.

• Must possess excellent written and oral communication skills and demonstrate a high degree of professionalism and diplomacy.

• Ability to balance competing short- and long-term goals in alignment with the larger area's direction and objectives.

• Must possess excellent written and oral communication skills and demonstrate a high degree of professionalism and diplomacy.

Certifications, Licenses, Restrictions

• ITIL Foundation preferred
• CCNA or higher certification preferred

Physical Demands

While performing the duties of this job, the employee is regularly required to: talk and hear, stand, walk, sit, use hands to operate computers and to move items, reach with hands and arms. The employee may occasionally be required to: stoop, climb, kneel, and lift and/or move items weighing up to 50 pounds. The specific vision requirements of this position include the ability to adjust focus.

Shift Days % Travel Required 1% - 25% Full Time/Part Time Full-time Work Location/Schedule: FLSA Exempt Number of Vacancies 1 Anticipated Candidate Start Date Position End Date

Posting Detail Information

Posting Number SC0575P Posting Open Date 06/21/2023 Posting Closing Date Open Until Filled Yes Special Instructions to Applicants EEO Statement

Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.

COVID-19 Vaccination Protocol

Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up to date COVID-19 vaccination of all faculty, staff, and students (collectively "Campus Community") that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination: full vaccination and a booster (when eligible) or a single dose of the bivalent vaccine) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at ibiyemibrown@spelman.edu. Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using Etrieve.