Network Engineer III

Stifel Nicolaus Saint Louis , MO 63150

Posted 5 months ago


Under minimal supervision, the Network Engineer III assists in the development and maintenance of network communications and provides overall support for branch and home office Network systems.


  • Provide overall support for branch and home office Network systems including routers, switches, hubs, and Network maintenance and support equipment.

  • Interact with all data vendors to ensure adequate service, support, and maintenance.

  • Work with wiring contractors to oversee accurate installation of new wiring and cables.

  • Participate in new branch set up and branch moves.

  • Maintain proper system documentation and diagrams as it pertains to change management control.

  • Proactively monitor service level performance of hardware and software. Report any performance issues to Senior Network personnel.

  • Perform periodic analysis of data systems and make recommendations to present to management.

  • Troubleshoot connectivity and performance issues that involve firewalls, routers, network applications, and WAN circuits (T-1, T-3, OC-3, ISDN, HDLC, ATM, Frame Relay, and MPLS).

  • Troubleshoot network systems and recommend improvements to the network.

  • Provide documentation/project tracking and management reporting.

  • Provide tactical and strategic input on overall network planning and related projects.

  • Install, troubleshoot, repair, and maintain telecommunications equipment.

  • Ensure network specifications comply with industry standards and protocols.

  • Monitor performance of network to ensure that failure of one segment does not cause gridlock or failure of whole system.

  • On-call rotation of after-hours support is required.


  • Bachelor's degree in Information Technology or related field or equivalent work experience required.

  • 5-7 years' troubleshooting Network problems in a local and remote environment required.

  • 5-7 years' customer service experience required.

  • Experience in high availability 24x7 environment.

  • Familiar with a variety of field's concepts, practices, and procedures.

  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills.

  • Ability to work independently or as a team player to produce effective results in a fast-paced environment.

  • Understanding of compliance functions within a financial organization will be a plus.

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other standard office procedures and terminology.

  • Effective communication skills and ability to relay information well in both written and verbal form.

  • Ability to manage priorities, deadlines and tasks in order to meet deadlines and to accomplish goals.

  • Ability to use logic and reasoning to identify complex problems; review related information and develop options and implement solutions.

  • Expert knowledge in PPP, Frame Relay, MPLS, VPN, ATM, ISDN, and HDLC.

  • Experience in troubleshooting Network protocols including, but not limited to BGP, OSPF, EIGRP, and MGCP.

  • Solid understanding of network infrastructure running VoIP, QoS, SIP, MGCP, H323, and video.

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Network Engineer III

Stifel Nicolaus