Posting Job Description
At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve greater business success by providing solutions designed to meet their evolving needs. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. For more information visit enterprise.spectrum.com.
Using your sharp technical skills, you actively simplify and enhance the client experience by planning resource requirements for basic to moderately complex network systems. As the Network Engineer II, you ensure the success of our commercial sales cycle by guiding the identification, forecasting and implementation of resource requirements. You are passionate about developing and integrating network enhancements and recommending process improvements.
As a collaborative team member, you work with multiple internal teams and third-party vendors. You maximize the department's success by monitoring protocol compatibility standards and ensure adherence for all requirements. You excel at implementing network architecture and designs. You thrive in an office environment and feel comfortable traveling to perform site reviews within a specified footprint. Depending on the business unit, you may be part of a 24/7 on-call environment. You report to the Manager of Network Engineering and Enterprise Engineering for goals, guidance and assistance.
Competitive Salary with Bonus
Health, Vision and Dental Insurance
100% Company Match 401(k) up to 6%
Company Funded Retirement Accumulation Plan for an additional 3%
Pretax Child Care Spending Account
Paid Holidays, Vacation Days, Personal Days and Sick Days
Employee Discounts on Spectrum Services Where Available
What you will do:
Encourage company-wide excellence and growth by supporting all technical efforts to enhance the client experience.
Drive network engineering projects by participating in the planning of network architecture, design.
Maximize projects by integrating communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
Improve productivity through in-depth new product evaluations and develop resolutions to network issues during implementation.
Maintain product and service quality by assisting in the development and documentation of technical standards.
Ensure successful project completion by documenting and implementing approved procedure methods.
Increase network capabilities through the design of protocol compatibility standards, network enhancements and implementation and improvement recommendations.
Optimize and configure the existing network by planning and working on projects, systems and issues of medium to high complexity.
Support tiers across the organization during program implementations by providing escalated troubleshooting and issue resolution.
Enhance efficiency by serving on one or more projects simultaneously and occasionally as a project team lead.
Improve the department by guiding and mentoring less experienced team members.
Mitigate risks by complying with all industry-specific local, state and federal regulations for every project.
Required keys for success:
Three or more years of data network experience
In-depth data networking knowledge with the OSI Model, TCP/IP and Optical Transport
Expert in related industry specifications and standards for IEEE, ANSI, multi-mode fiber, single-mode fiber, UTP, bridging, switching, routing, Ethernet and transport technologies and protocols
Advanced knowledge of network design, devices, appliances, architecture, protocols and topology
Experienced in using internal and vendor ticketing and software tools
Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment
Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook and Visio
Fluent with written and spoken English
How you will stand out from the crowd:
Knowledge of Spectrum Enterprise products and services
Experience supporting or familiar with Broadsoft
Experience supporting or familiar with SIP (Session Initiation Protocol)
Experience supporting or familiar with Voice
Understanding of Unified Communications MACD's (Move, Add, Change and Disconnects)
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