Network Engineer I

NETWORK ENGINEER I

Minimum starting rate of pay: $29.75/hour, previous experience taken into consideration

MINIMUM QUALIFICATIONS: EITHER:

1.Possession of an Associate's Degree, or higher, in Computer Science, Engineering Technology, or a related field AND one (1) year of full-time paid experience, or its part-time equivalent, gained within the past three (3) years, which involved the maintenance, configuration or installation of network infrastructure hardware and software; OR

2.Graduation from high school or possession of a high school equivalency diploma AND three (3) years of full-time paid experience, or its part-time equivalent, gained within the past five (5) years, which involved the maintenance, configuration or installation of network infrastructure hardware and software; OR

3.An equivalent combination of training and experience as defined by the limits of (1) or (2) above.

SUBSTITUTION - EXPERIENCE: Possession of a Bachelor's degree or higher in Computer Science, Engineering Technology or a related field may substitute for one (1) year of the experience if the education was completed within the past five (5) years.

SPECIAL NOTE: EDUCATION: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S.

Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.

A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

DISTINGUISHING FEATURES OF THE CLASS: This involves providing technical support for network systems software and hardware.

The work involves the development, installation and support of network equipment and analyzing hardware and software network problems. The work is performed under the general supervision of a higher-level staff member. The employee may oversee a team project. Does related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative only)

Installs, configures, and maintains network file servers; Consults with users, and technical staff regarding the purchase of hardware, software, and networks; Installs and manages network services; Responds to help desk inquiries either remotely or through on-site visits; Diagnoses problems with networks; Diagnoses and resolves network and/or software problems; Participates in site surveys to determine current hardware and software needs; Verifies and corrects problems with data cabling; Troubleshoots and configures routers and switches for connectivity; Installs network hardware, software, operating systems, and applications software; Initiates corrections for problems with the network involving computers and data communications software and hardware; Trains technical staff in network technology; Participates in projects involving network management; Diagnoses network hardware component failures and makes recommendations for repairs; Tests, troubleshoots, and terminates various types of cabling; Configures local area network switches.

NETWORK ENGINEER I

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Thorough knowledge of network operating systems; thorough knowledge of the Internet/Intranet environment; thorough knowledge of personal computer technology; thorough knowledge of mobile devices; thorough knowledge of client server software; thorough knowledge of the local area network environment; thorough knowledge of different types of data cabling; thorough knowledge of various network hardware; thorough knowledge of network protocols; ability to diagnose problems logically; ability to communicate orally, including the ability to communicate technical information to non-technical people; ability to investigate complex problems and develop appropriate solutions; ability to understand complex written and oral instructions; ability to get along well with others; ability to work independently; ability to assist with projects; ability to train others; ability to work as part of a team; resourcefulness in helping others to solve difficult problems; initiative; patience; good judgment; attention to detail.

APPROVED: JANUARY 29, 2019

REVISED: DECEMBER 1, 2022

CIVIL SERVICE CLASSIFICATION: COMPETITIVE

ONTARIO COUNTY DEPARTMENT OF HUMAN RESOURCES