Knowledge/Skill Description -
(a) Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
(b) Plans and leads major technology assignments.
(c) Evaluates performance results and recommends major changes affecting short-term project growth and success.
(d) Functions as a technical expert across multiple project assignments.
(e) May supervise others.
Functional Description -
(a) and implements network systems.
(b) Troubleshoots network performance issues. Analyzes network traffic.
(c) Monitors and to technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
(d) Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.
(e) Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.
(f) Plans large-scale systems projects through vendor comparison and cost studies.
(g) Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
(h) Provides quality assurance review and the evaluation of new and existing software products.
(i) Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
(j) Provides input to policy level discussions regarding standards and budget constraints.
(k) Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.
(l) Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
(m) Monitors and to hardware, software, and network problems.
(n) Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
(o) Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
(p) Troubleshoots network systems when necessary and improvements to the network