Network Business Operations Director

NTT Data Corporation Plano , TX 75023

Posted 2 months ago

Req ID: 32069

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Network Business Operations Director to join our team in Plano, Texas (US-TX), United States (US).

  • Provide strong vision, strategy, and direction for IT based on a thorough understanding of the organization's goals and objectives

  • Develop and manage IT team to ensure operations plans, policies, procedures, and transition/migration plans are developed, maintained, and consistently followed

  • Promote a culture of can-do attitudes, responsiveness, and service quality

  • Proactively maintain and communicate relevant technology information to leaders and stakeholders including project updates, planned system changes, and service desk request status

  • Effectively cultivate and maintain relationships to manage execution using influence to drive behavior and results

  • Manage vendor relations to ensure all selected vendors are providing superior service and support in a cost-effective manner

  • Develop and manage IT operating and capital budgets

  • Manage/implement financial and resourcing processes to ensure optimal efficient/effective/productive use of technology and resources

  • Insure proper functionality and implementation of technology systems/processes

  • Demonstrate understanding of application architecture and all system integration interfaces

  • Ensure that any deployment processes are fully documented and compliant with all operational requirements for the application/system

  • Ensure that operational and systems documentation are updated to include system maintenance/update changes

  • Ensure that system maintenance/updates adhere to security standards

  • Ensure compliance with established laws/regulations/requirements that apply to IT

Experience and Education

  • 7+ years of broad IT experience with strong emphasis on infrastructure, applications development, and operations

  • 7+ years of relevant industry experience, including experience leading IT functions including service desk, database administration, and network administration.

  • Bachelor's Degree or an equivalent level of education and experience in IT, Computer Science, Software Engineering or related field of study preferred

  • 3+ years or experience managing and/or directing an IT operation

  • Experience designing and managing SaaS, Cloud, and Hosted environments a plus

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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Network Business Operations Director

NTT Data Corporation