Network Analyst

Summary:

Installs, configures, monitors, and maintains server hardware and software for computer networks governing data communications among personal computers. Participates in the design of enterprise network infrastructure and provides advanced support to networks covering multiple locations.

Essential Duties & Responsibilities:

• Participates in the design and installation of large wide-area computer networks. Researches, recommends and installs upgrades and enhancements to computer networks. Evaluates adequacy of existing networks based on user needs and traffic.

• Integrates computers with network servers and host operations. Defines data communications requirements and wiring and hardware layouts in accordance with District and industry standards.

• Installs, troubleshoots, and repairs computer network, network server, microcomputer, and computer peripheral equipment.

• Installs and configures networked computer users, e.g., computers, printers, modems, cabling, and peripheral communications equipment. Installs software and configures systems to support electronic mail. Troubleshoots mail access problems.

• Sets up access limits to computer users according to the permissions established by District administration and the Network Systems Administrator.

• Provides technical assistance to staff on using computer and software programs including remote access.

• Troubleshoots and performs various technical computer and peripheral repair duties that include but are not limited to diagnosing system failures and isolating faulty parts, repairing or replacing parts, and verifying and testing for correct operations.

• Sets up related, dedicated servers to communicate on a network. Configures, maintains and participates in installation of directory structures, security applications and software.

• Installs and configures network users. Activates data communications ports using network software. Implements protocols for electronic mail systems and accounts.

• Researches and recommends change and upgrades to existing networks that enhance continuous operations, desired performance, and service.

• Provides a range of troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.

• Updates existing security software on networks and workstations. Tests existing operating systems and personal computers for potential viruses and security problems.

• Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network infrastructure, procedures and steps for equipment setup, help desk questions and answers, licenses, and inventory records.

• Initiates and prepares purchase orders for personal computer workstation and network equipment, parts, and software. Submits completed documents for review and approval.

• Performs other duties as assigned that support the overall objective of the position.

Qualifications:

• Knowledge and Skills:

• Requires in-depth technical knowledge of personal computer operations, including the relationship and usage of various input and output components, business and education support software, and terminology. Requires a working knowledge of operating systems used in conjunction with networks. Requires a thorough knowledge of data communication protocols. Requires a well-developed understanding of the protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance. Requires technical knowledge of personal computer-based local area networks, network operations, connectivity between servers, and integration of data and telecommunications. Requires a working knowledge of the protocols used by the District. Requires a working knowledge of the physical elements of the network including: fiber optic, twisted pair, and coaxial Ethernet cabling and connections, and routing, switching, and repeating equipment. Requires sufficient communication skills to conduct individual instruction and technical assistance on the use and application of PC-based business and education, internet, utility, and connectivity software. Requires skill at conducting in-service type training. Requires sufficient writing skill to document technical procedures.

• Abilities:

• Requires the ability to install small networks including but not limited to workstation-to-server and server-to-network communications. Requires the ability to install, configure, and troubleshoot networked computer workstations, systems, and programs used by the District in both instruction and administrative areas. Must be able to install and configure microcomputer components such as, but not limited to, cards and drivers. Must be able to fabricate and connect interface cables and connections between computers. Must be able to analyze data and evaluate the needs of users and develop the alternative solutions to problems and needs. Must be able to prioritize and organize work to meet deadlines and timetables. Must be able to read, interpret and apply complex technical information including equipment schematics. Must be able to give one-on-one and small group training in the use of microcomputers and business and instructional software. This includes live demonstrations in conference or classroom-type settings.

Education and Experience:

• High School diploma or GED.
• AA/AS Degree or higher in computer information science or related technical field
• 3 years experience in the setup of microcomputer workstations, network operations, and personal computer technical support, and a certification or other demonstration of competency.

Licenses and Certificates:

• May require a valid driver's license.

Application Requirements:

• Resume

• High School diploma or GED.

• AA/AS Degree or higher in computer information science or related technical field

Salary and Terms of Service:

Salary range (2) $30.79 - $37.33 per hour, eight (8) steps, eight (8) hours per day and five (5) days per week (M-F). Holidays, sick leave and vacation benefits. Prepaid family dental, medical, and vision insurance, prepaid life insurance plan for employee only.

Required Application Procedure:

Apply Online. An online application and all documents supporting the application requirements noted above must accompany your application by the closing date in order to receive consideration for this position. It shall be the applicant's responsibility to supply copies of all documentation, letters of recommendation etc. or other related materials.

Selection Procedure:

A screening committee will evaluate each application, personal resume, and other letters of reference. Interviews will be scheduled for qualified applicants. If after interviews suitable applicants are not found, the search will continue. As required by California State Law, should you be employed by the District, your fingerprints will be taken and submitted to the Justice Department and the FBI for a background check. Processing fee will be at applicant's expense.