Network Analyst II

This is a repost.  Previous applicants do not need to reapply to be considered for this vacancy.

The Network Analyst II position requires experience managing a large campus network, server and camera infrastructure,and possess a high degree of customer service, teamwork, effective communication, talent development, organizational awareness, business management, and technical leadership. Job responsibilities include the following:

•  Participates in the development of solutions of day-to-day problems to include maintenance, modification, or development of complex inter-related network solutions.

• Creating solutions that link technical knowledge with business, research and/or instructional solutions and may range from consulting services to developing integrated services.

• Utilizing network/server tools and techniques to manage a large campus network.

Work Location: MIS Department

Work Hours: Monday - Friday                             

About the Department of Health and Human Services / Caswell Developmental Center:

The NC Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 18,000 employees.  In collaboration with its partners, it is responsible for ensuring the health, safety and well-being of all North Carolinians.

Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility.  Our team is critical to the mission of the facility.  We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity.   Please click on the following link  https://vimeo.com/185000006 to experience how Caring is Contagious at Caswell Developmental Center.To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess all of the following:

• Ability to manage projects through implementation.

• Ability to resolve a variety of network operational problems.

• Ability to analyze and design network systems using the application of electronic and communications principles, communications protocols, and network topologies.

• Working knowledge of networking, telecommunications, virtualization technology.

• Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities.

• Ability to interact effectively and professionally, and provide exceptional service, both internally and externally at all times with exemplary customer service skills.

• In depth understanding and troubleshooting skills in networking and server environments.

• Experience with enterprise backup and recovery.

• Experience with desktop imaging design, development and deployment.

• Experience evaluating technology.

• Excellent problem-solving and troubleshooting skills.

• Willingness to strive to consistently improve, both personal and as a team, to achieve extraordinary results in customer services and technical skills.

• Effective written and verbal communication skills.

• Must be able to work independently.

Management Preferences:

• Minimum of 3 years' experience working with Server one of the following 2016/2019/2022.

• Minimum of 3 years' experience working with VMware vSphere.

• Minimum of 3 years' experience working with desktop imaging design, development and deployment.

Some state job postings say you can qualify by an "equivalent combination of education and experience". If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both.  See oshr.nc.gov/experience-guide for details.

Bachelor's degree in Computer Science,an IT related technical degree from an appropriately accredited institution and one year of experience in networking or related area; or

Associate degree in Computer Science, an IT related field, or related technical degree from an appropriately accredited institution and two years of experience in networking or related area; or

High School or General Educational Development (GED) diploma and five years of experience in networking or related area; or an equivalent combination of education and experience.

Degrees must be from appropriately accredited colleges or universities The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-

employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

The DHHS Division of Human Resources (DHR) follows the State Human Resources Employment of Relatives Policy.  Applicants who have relatives or people living in the same household, will not be considered for job vacancies in the DHR at those locations.  For a complete definition of immediate family member, please see the State Human Resources Workforce Planning, Recruitment and Selection Policy, Section 2, Page 38.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. Applicants will be communicated with, via email only, for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at (252) 208-4293.  

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit website for State Benefits